Virtual Assistant

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  • How I stick to a 30 hour work week (and how you can too)

    Alicia Cowan
    Alicia
    24 Oct 2014 | 4:21 am
    I was sitting opposite my doctor in her consulting room – a fatigue specialist at The Royal Free Hospital in London. We were going through the results of my blood tests, and I was hoping for a conclusive diagnosis that would explain mysterious symptoms I’d battled with for the past year. The specialist asked me hundreds of questions about my lifestyle, daily activities, my diet, sleeping patterns. The interrogation went on and on and on… ‘How many hours a week do you work?’ ‘No more that 30’, I replied. She looked at me over the rim of her glasses. ‘Is that because you…
  • Are You Really In Control Of Your Business

    Real Estate Virtual Assistant
    Janet
    23 Oct 2014 | 8:48 am
    The average workday is around 8 hours. The story is very different, though, for the small business owner. You spend countless hours at your desk. Sometimes, you work late at night and through your weekend. While you have heard of using a virtual assistant to free up some of your time, you hesitate because you […] The post Are You Really In Control Of Your Business appeared first on Real Estate Virtual Assistant.
  • Intelligent Virtual Assistants – Transforming the Customer Experience

    intelliresponse.com
    Dwayne
    24 Oct 2014 | 12:44 pm
    We recently attended Opus Research’s Intelligent Assistants Conference held in San Francisco just last month. The IA Conference was an ideal event for anyone who’s responsible for improving the customer experience or driving web self service initiatives at their organizations. There’s no doubt that events like this will only grow in importance over the coming years as the number of customer interaction touchpoints (e.g. web, mobile, social, agent, web-enabled kiosks, etc.) increases and as organizations continue to place heightened focus on transforming the customer experience.
  • Does Your Email Inbox Make You Swear #%$&! Too???

    Virtual Assistant Networking Resources » The VA Blog
    Tawnya Sutherland
    29 Sep 2014 | 12:00 am
    Have you ever thought that managing your email feels like more of a burden than what it’s worth? I know I have thought that and many days just felt overwhelmed even considering looking at it! But here’s the truth: Email is a valuable tool that has actually revolutionized the way that we all work.  As a Virtual Assistant it is an important part of daily communication with our clients. Imagine trying to run your business without it?  When used correctly, email can be a terrific time saver and also a productivity tool. By following these tips you’ll learn how to manage your…
  • Happy Thanksgiving Canada!

    Virtual Regeneration
    Kristi Pavlik
    13 Oct 2014 | 5:00 am
    To all my Canadian friends, whom I am so thankful are in my life…..
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    Virtual Assistant Networking Resources » The VA Blog

  • Does Your Email Inbox Make You Swear #%$&! Too???

    Tawnya Sutherland
    29 Sep 2014 | 12:00 am
    Have you ever thought that managing your email feels like more of a burden than what it’s worth? I know I have thought that and many days just felt overwhelmed even considering looking at it! But here’s the truth: Email is a valuable tool that has actually revolutionized the way that we all work.  As a Virtual Assistant it is an important part of daily communication with our clients. Imagine trying to run your business without it?  When used correctly, email can be a terrific time saver and also a productivity tool. By following these tips you’ll learn how to manage your…
  • VA Templates, Checklists & Tools to Make You Shine!

    Tawnya Sutherland
    30 Aug 2014 | 3:11 pm
    The Fall season is creeping upon us and we all know what that means… SCHOOL STARTS! AND educational training isn’t just for our children … We should be continually educating ourselves on a consistent basis as well so that we can stay on top of everything going on in the Virtual Assistant industry. Education can bring us new revenue streams by teaching us new ways of making money in our service based business. SO to get things rolling for you in that area… I’m giving away a $100 gift certificate to one lucky person to apply to some cool NEW Virtual Assistant…
  • Want to Become an Instant Expert in Your VA Business?

    Tawnya M. Sutherland
    21 Mar 2014 | 12:49 pm
    It’s really easy to do if you have plenty of written content surrounding your subject of expertise. People love to read online and learn from others who know their stuff! New and consistent up-to-date niche content focused on your market gains you credibility as an instant expert! Are you thinking right now that sure it would be a fabulous marketing tactic to provide my peeps with educational content but barriers I have are: I just don’t have the time to write this content My writing sucks and no one would read it I’m not up-to-date on this topic to write copy about it Well…
  • VAVS Conference for VAs is Back! Don’t Miss Early Bird Draws!

    Tawnya Sutherland
    10 Mar 2014 | 2:10 pm
    VAVS9 is back for it’s ninth season! Have you got your seat yet? If so you are one smart Virtual Assistant (VA) because you will be included in our Early Bird and attendee draws that amount to over $3100. VAVS stands for the “Virtual Assistant VAvirtuoso Seminars” an online conference that VAs keep coming back to attend each season to help grow their business in the right direction (to make money!) WHAT DO WE DO AT VAVS? We learn new business strategies together and get tips from each other on how to succeed working virtually We receive brilliant ideas of how to get new…
  • Hey VA, Are You Acting as a Coach, Consultant or Trainer?

    Tawnya Sutherland
    19 Jan 2014 | 10:38 pm
    We had a great time with Kelly McCausey on Thursday when she kicked off our free training webinars for 2014.   It’s amazing how many Virtual Assistants have crossed over into the role of a coach, consultant or trainer. Watch the video replay here And here’s what else Kelly had to say … If we hopped into a time machine and rolled the clock back to my earliest days in business on the internet, the term Virtual Assistant was almost completely unknown. When you met a VA and asked them to explain what they do, they would almost always compare themselves a home based secretary…
 
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    Virtual Regeneration

  • Happy Thanksgiving Canada!

    Kristi Pavlik
    13 Oct 2014 | 5:00 am
    To all my Canadian friends, whom I am so thankful are in my life…..
  • Generic Emails No Longer Being Accepted

    Kristi Pavlik
    24 Sep 2014 | 5:02 am
    I received this great article from a colleague of mine, Sandra Martini.  In it she talks about how aWeber is no longer accepting generic emails such as “info@…”. If aWeber is doing it, you can bet the others (Infusionsoft, Mailchimp, etc.) will follow suit at some point if they have not done so already. To read the article, CLICK HERE. Note – if you are a Team Adonai client, we will be reaching out to you to talk about how this will affect your mailings and campaigns.  
  • Bathe in Motivation

    Kristi Pavlik
    9 Sep 2014 | 8:51 am
  • What Progress Are You Making?

    Kristi Pavlik
    4 Sep 2014 | 8:08 am
  • Moment of Silence

    Kristi Pavlik
    19 Aug 2014 | 12:33 pm
          Your giggle for the day….this one made me laugh out loud.
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    Virtual Assistant Forums - Information and Resources for Professional VAs

  • How to Promote a Book

    SuzannaK
    25 Oct 2014 | 7:28 am
    What tips do you have for developing social media and PR campaigns for promoting books?
  • New Kid On the Block

    ag21west
    24 Oct 2014 | 9:50 pm
    Hi All! Aimée here and I'm the new kid on the block so to speak. I've been dabbling with starting a mobile/VA business off and on for about 5 years now. I'm finally ready and committed to making the plunge after graduating with my MA, last Spring and having YET to find a permanent position. :scholar: I've been working from home for the past year and a half doing sales and online support, so I am eager and bursting at the seams to do something for me that is beneficial/long term and more flexible to my schedule that I can grow with. I'm currently based in the metro Atlanta area, but can be…
  • Need reviews for my website

    mwill287
    24 Oct 2014 | 9:18 am
    Hello, I just completed my website. I did take some liberties with it, pulling ideas from here and there but made it my own. Please provide comments. www.monarchvirtualsolutions.com
  • How can I change my user name?

    gayellete
    22 Oct 2014 | 9:40 pm
    I wasn't thinking clearly when I originally signed up for this forum. :blush2: Is there a way to change my user name to either my name or business name? Thanks!
  • Hello from Queensland, Australia

    VBA Support
    22 Oct 2014 | 8:13 pm
    Hi Everyone, After wanting to be a VA for years, I have finally taken the plunge! I live on the beautiful Sunshine Coast in Queensland, Australia with my Partner and 2 boys (5 and 10). My career spans 15 years in various positions such as human resources, finance, office/practice management, legal secretary and person/executive assistance, in industries such as legal, not-for-profit, manufacturing, medical imaging and IT. This is an exciting adventure for me and I am so happy to be part of the VA world. I would love to make new friends, so please feel free to contact me!! Thanks, Sam
 
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    Loosely Speaking »

  • “Are You a Truck Driver?”

    ktcosmos
    25 Oct 2014 | 3:41 pm
    There were a lot of changes in latitude in our family this year. Between March and October, my dad-in-law, my husband and I, and two of my sons moved to new addresses. There was a lot of hauling, caterwauling, and aching. We … Continue reading →
  • Eeeeeek! She Let me Steek!

    ktcosmos
    6 Oct 2014 | 10:47 am
    So my mom said she doesn’t wear this sweater bought on out road trip to Orcas 10 years ago. Weird. The one we got color me didn’t work out either. She says she wishes it was a cardigan. Hmmmmm …I … Continue reading →
  • When Screaming is Good

    ktcosmos
    26 Sep 2014 | 8:23 am
    Clearly, if you are in dire straits, a scream might be good. I can now report that screaming combined with maniacal laughing and tears can be incredibly cathartic. I’ll briefly remark that this was an exceptionally challenging year, beginning in November … Continue reading →
  • Drilling Concrete

    ktcosmos
    19 May 2014 | 3:34 pm
    I can do a fair amount of home repairs, as long as there’s no plumbing, electricity, or leveling required. I like to think that my projects are well conceived, but sometimes brutishly executed. I’m ok with that. My new house is … Continue reading →
  • Relocation, Rearrangement, Rethinking

    ktcosmos
    24 Apr 2014 | 4:19 pm
    After twenty years at the same address I have moved. I’d never lived anywhere that long before, yet it came as a shock that we had begun considering moving this time last year. I realized earlier today that it’s been more than … Continue reading →
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    Alicia Cowan

  • How I stick to a 30 hour work week (and how you can too)

    Alicia
    24 Oct 2014 | 4:21 am
    I was sitting opposite my doctor in her consulting room – a fatigue specialist at The Royal Free Hospital in London. We were going through the results of my blood tests, and I was hoping for a conclusive diagnosis that would explain mysterious symptoms I’d battled with for the past year. The specialist asked me hundreds of questions about my lifestyle, daily activities, my diet, sleeping patterns. The interrogation went on and on and on… ‘How many hours a week do you work?’ ‘No more that 30’, I replied. She looked at me over the rim of her glasses. ‘Is that because you…
  • What I REALLY think about blogging (you’ll be surprised!)

    Alicia
    17 Oct 2014 | 9:18 am
    Being in the business of modern marketing means I write a lot: Blogs Guest blogs Sales pages Website copy Marketing emails Training and workshop scripts Writing takes up most of my working week, fo’ sure. But, can I tell you a secret? Writing is not something I love to do. Before I started my business I hadn’t written much more than a shopping list since I left school. I never journaled or kept a diary I never wrote letters – I’d call instead I didn’t have to write proposals in my previous employed life But when I started working for myself I needed a low cost way of telling…
  • 5 thought-provoking ideas I share with my clients most often

    Alicia
    10 Oct 2014 | 4:05 am
    Working with other small business owners on their modern marketing strategies, I’ve noticed that the same fears and frustrations come up – no matter how unique as individuals they are, or what type of business they own. Right here, I’m sharing the 5 things I tell my clients most often. This advice helps get them moving ahead, enjoying their work day and creating more freedom for themselves. It stops the second-guessing, brings more ease and cuts the fantasy thinking about what it really takes to be a modern entrepreneur. (Thankfully, one of the 5 things I most often say is not:…
  • Are you making GOOD or BAD business mistakes?

    Alicia
    4 Oct 2014 | 12:45 am
    We all know what it’s like to upset someone… Maybe we said the wrong thing. Perhaps we forgot a special day that was important to them. It wasn’t deliberate, we didn’t realise that we’d created a problem or hurt them. It was a mistake. When making mistakes is good Running your own business means making mistakes too. Lots of them. One slip or wrong turn usually isn’t enough to bring your entire world crashing down. But it does sting. You might beat yourself up a little for being a fool and it’s tough to get back up again. Which is exactly what you have to do… Recognise…
  • Be inspired! 12 snappy blog and headline ideas that get readers to CLICK

    Alicia
    25 Sep 2014 | 1:27 pm
    Ever have trouble coming up with blog post ideas and headlines that actually tempt people to click and read? A snappy headline is the very first step to getting visitors to your website to read your carefully crafts words. It works the same way as headlines in magazines. They grab your attention, raise your curiosity and have you lifting that glossy mag right off the shelf. If you like what you see, you go back and buy the next edition. And again a month later. Maybe even get a subscription. And, you tell all of your friends, sharing that magazine with them. Passing it along. Before long,…
 
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    Pepper Virtual Assistants

  • The Importance of LinkedIn to your Social Media Campaign

    Pepper
    23 Oct 2014 | 4:31 am
    Twin Design / Shutterstock.com It comes as no surprise that social media is getting a huge chunk of the marketing budget lately for a lot of companies. The reach and engagement it provides has been so effective that it has pushed back a lot of traditional marketing platforms. Imagine what will happen if you’re using the right social network for your target market! LinkedIn is the biggest social media site for professionals. From colleagues to competitors, this is the place where important business connections are made. Launched in May 5, 2003, the company has gone a long way with now more…
  • How to Foster a Productive Work Environment

    Pepper
    7 Oct 2014 | 7:42 am
    There are many things that can influence a person’s productivity. One of which is the place he or she works in. Everything from the lighting to the tools you use impacts the way you work.  As a business owner or manager, you need to know if your work environment helps your employees get things done in the most efficient way. Small discomforts in the workplace can pile up and interrupt their momentum, distracting them from what they’re doing. Here are some office workspace tips that can help increase your team’s productivity. Natural light. Research shows that employees exposed to…
  • VA Chronicles: An Inside Look at Virtual Assistance

    Pepper
    1 Oct 2014 | 6:56 am
    We all have read outsourcing articles particularly about virtual assistance. Many have been written about what to delegate to a VA and what not to. Some have been about the qualities and skills you need to look for in a VA. This time we’ll look at virtual assistance from the point of view the VAs themselves. We interviewed some of Pepper’s VAs and asked them to share their experiences. In this three-part series, we’ll explore VA-client relationships, overcoming work challenges, and some best practices. We’ve often read the benefits of having a VA but no one seems to write about the…
  • How Visual Storytelling Impacts Your Content Marketing

    Pepper
    18 Sep 2014 | 6:34 am
    The web is making its users suffer from infobesity. We consume 34 gigabytes of information or 100,500 words every day and that is outside of work! Imagine how overwhelmed your readers are with the amount of content being fed to them. This influx of data has caused netizens to be more discerning of the content they read. So how can you make your content stand out from the rest? The answer to that is visual storytelling. Visual storytelling is the process of creating content that involves visuals such as images, infographics, and videos. You take into account your brand’s identity and values…
  • Why Email Marketing Still Matters

    Pepper
    16 Sep 2014 | 9:00 pm
    Many marketing platforms have emerged over the past years but one tool that never left the scene is email. Despite the increasing popularity of social media, email remains the most reliable marketing channel. Some have been quick to discredit the value of this electronic mailbox thinking that it’s obsolete and have no place in the world of tweets and likes. What they don’t know is that email has become more relevant than ever with the surge of mobile use. By 2016, it is estimated that around 4.3 billion people will have an email account. A steady increase in users is a far cry from what…
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    Riolan Virtual Business Solutions

  • Cómo usar Linkedin para construir tu marca personal

    Edna Campos
    20 Oct 2014 | 2:53 pm
    Edna Campos Tu marca es todo acerca de ti, tu reputación profesional, tu imagen online y offline; tu estilo de trabajo, y cómo te relacionas con todo el mundo. Para desarrollar tu marca personal,... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • Escoge tu herramienta: SEO o redes sociales

    Edna Campos
    10 Oct 2014 | 4:48 pm
    Edna Campos “No entiendo las redes sociales, creo que son una pérdida de tiempo; si constantemente cambian, ¿para que invertir tiempo y dinero en ellas?; no entiendo cómo puedan ayudarme a... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • 5 razones por las que deberías automatizar tareas en redes sociales

    Edna Campos
    22 Sep 2014 | 5:05 pm
    Edna Campos ¿No es hiper frustrante? De repente, te miras al espejo de tus redes sociales y ves con horror que te has vuelto inconsistente con tus publicaciones. La última vez que publicaste fue en... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • Cómo alcanzar mis objetivos y sueños

    Edna Campos
    14 Sep 2014 | 9:18 am
    Edna Campos Mucha gente tiene una fe ciega en algo o en alguien pero a veces, no no tiene tanta fe en sí misma. Una cosa es cierta: si deseo alcanzar mis objetivos, tener fe en mi misma o creer en... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
  • 5 Tareas esenciales de mantenimiento para WordPress que necesitas aplicar a tu rutina diaria

    Edna Campos
    26 Aug 2014 | 9:47 am
    Edna Campos ¿Te ha sucedido que el disco duro de tu computadora se dañe y te quedes sin tus archivos e información prioritaria para tu negocio? Mucha gente no percibe que su sitio web “está sentado”... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]
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    Your Virtual Assistant: Providing Virtual Services to Small Business Owners

  • First Thoughts: Review of HTC One M8 #VZWbuzz

    Michelle Mangen
    21 Oct 2014 | 4:36 am
    I received the HTC One M8 the same day I received the Sony Xperia Z2 tablet and it was a toss up on what device I was going to explore first. HTC, I owe you an official apology for neglecting you for so long! Here are some highlights on some of the HTC One M8: [...] Related Posts: Text Smarter with Verizon Messages #VZWbuzz Samsung Gear 2 Smartwatch Review #VZWbuzz First Thoughts on the Nokia Lumia 928 #VZWbuzz Sony’s New Xperia Z2 Tablet Takes Tech To A New Level… The Virtual Assistant Lifestyle Enhanced by Mobile… Powered by Contextual Related Posts The post First…
  • Text Smarter with Verizon Messages #VZWbuzz

    Michelle Mangen
    13 Oct 2014 | 3:45 am
    Verizon Messages is an easy and seamless way to sync all of your texting across multiple devices. The app is available for both Android and iOS and can also be downloaded to your computer as well. I’ll go ahead and (shamefully) admit that this allows me to multi-task when I’m on a webinar or screen share [...] Related Posts: First Thoughts: Review of HTC One M8 #VZWbuzz Sony’s New Xperia Z2 Tablet Takes Tech To A New Level… Samsung Gear 2 Smartwatch Review #VZWbuzz The Virtual Assistant Lifestyle Enhanced by Mobile… Go Green & Save Green with Verizon…
  • Harness Technology to Simplify Your Business Bookkeeping

    Michelle Mangen
    24 Sep 2014 | 7:31 am
    Did you know there are ways to simplify bookkeeping by utilizing cloud services? Imagine the satisfaction and relief you’ll experience by having all of your business bookkeeping up to date. You won’t have to set aside multiple nights and weekends as tax time creeps near to get your records sorted out while praying and hoping [...] Related Posts: Save Money – Accept Credit Cards with Stripe 10 Reasons Why You Should Consider Freshbooks How to Record Paypal Fees in Quickbooks Bookkeeping Packages Duct Tape Marketing Powered by Contextual Related Posts The post Harness Technology to…
  • Sony’s New Xperia Z2 Tablet Takes Tech To A New Level #VZWbuzz

    Michelle Mangen
    22 Sep 2014 | 4:09 am
    I’ve never been much of a tablet girl because I feel I am much faster and efficient when I’m working from my laptop. Because I charge most of my clients for actual time spent I do my best to work from the devices best suited for the “job” and where I am most efficient. Therefore [...] Related Posts: Text Smarter with Verizon Messages #VZWbuzz First Thoughts: Review of HTC One M8 #VZWbuzz Go Green & Save Green with Verizon #VZWbuzz Samsung Gear 2 Smartwatch Review #VZWbuzz How to Productively Curate and Share Content Powered by Contextual Related Posts The post…
  • Device Tips and Apps to Be Better Prepared for Hurricanes #VZWbuzz

    Michelle Mangen
    25 Aug 2014 | 3:57 am
    When I first decided I was moving from Wisconsin to Florida many friends said something along the lines of, “Oh my gosh, aren’t you worried about hurricanes?” I told them I’d actually prefer hurricanes over tornados, which are pretty common in Wisconsin. I went on to explain that at least with hurricanes we typically have [...] Related Posts: Improve Productivity with Smartphone Apps #VZWbuzz Text Smarter with Verizon Messages #VZWbuzz Go Green & Save Green with Verizon #VZWbuzz Secure Your Payments with ISIS Mobile Wallet from Verizon… How Virtual…
 
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    AceConcierge

  • Tips to Successful Communications

    Ace Concierge | Virtual Assistant
    22 Oct 2014 | 3:02 am
    Successful relationships are launched with open and honest communications generating not only trust but a comfortable safety zone for conversation. You can’t build a foundation with silence or filtered information. It doesn’t work. Of course you don’t want to harm feelings or be politically incorrect but if you choose to zip the lips, then you are doing a tremendous disservice to both yourself and the other party. Misinformation, resentment or incorrect assumptions may end up taking a leading role because you did not voice your opinion. In valued relationships, whether professional or…
  • Do Less Achieve More

    Ace Concierge | Virtual Assistant
    15 Oct 2014 | 3:45 am
    Do more –achieve more is a recipe for exhaustion and collapse. And you are probably tired of being tired right? Doing more does not make you more productive or efficient. In fact, the more that you heap onto your plate, the less you are able to effectively manage. Your proficiency decreases. Identify the essential and eliminate the unnecessary. Learn to think creatively to find more effective ways of getting things done is nothing new- work smarter, not harder. Putting in laborious hours into your day doesn’t necessarily equate to powerful payoffs of valued activities. Just think of…
  • The Power of Social Proof

    Ace Concierge | Virtual Assistant
    8 Oct 2014 | 3:39 am
    Online success isn’t just about generating rich, relevant content and being on social platforms. While all that creates the basic foundation for success, you need to build your relationships and nurture your network. Your community is your greatest asset; your megaphone of social proof.Click To Tweet - Powered By CoSchedule Social proof, also known as informational social influence, is a psychological phenomenon where people assume the actions of others in an attempt to reflect correct behavior for a given situation. This effect is prominent in ambiguous social situations where people are…
  • How to Grow Your Small Business

    Ace Concierge | Virtual Assistant
    1 Oct 2014 | 3:45 am
    Starting and growing your business is an exciting and at times, an overwhelming endeavor. The entrepreneurial spirit is a driving force to hang your shingle and as you know, it requires a specific mindset and continued effort to sustain and expand in your marketplace. Break away: There may be several other businesses like yours and it is up to you to set yourself apart from the competition. It isn’t your widgets that generate the business. It’s you. Your service. Your commitment to your stakeholders. Business ownership can be a 24/7 job and necessitates forward thinking and as…
  • Tips to organize your content overload

    Ace Concierge | Virtual Assistant
    24 Sep 2014 | 3:09 am
    Bleary eyed and reaching for your coffee, you boot up your computer and start your daily diet of content consumption. It is a filling nourishment of words, intel, fired up neurons and brain overload. Or at least it can be. Personally, I can spend hours reading all of the articles on social platforms, news aggregators, daily digests, emails and newsletters. Sometimes I think my head will explode. Research demonstrates that we take in five times as much information as we did 30 years agoraising huge challenges to organize it all. We are drowning in data. In a 2010 LexisNexis study, 62% of…
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    intelliresponse.com

  • Intelligent Virtual Assistants – Transforming the Customer Experience

    Dwayne
    24 Oct 2014 | 12:44 pm
    We recently attended Opus Research’s Intelligent Assistants Conference held in San Francisco just last month. The IA Conference was an ideal event for anyone who’s responsible for improving the customer experience or driving web self service initiatives at their organizations. There’s no doubt that events like this will only grow in importance over the coming years as the number of customer interaction touchpoints (e.g. web, mobile, social, agent, web-enabled kiosks, etc.) increases and as organizations continue to place heightened focus on transforming the customer experience.
  • Virtual Agents: Making Your Business Case

    Dwayne
    15 Oct 2014 | 11:23 am
    Brendan Witcher, principal analyst at Forrester recently published a detailed report on virtual agent technology, titled: The Business Case For Virtual Agents. As the title suggests, the report focuses on helping ebusiness leaders build a business case for why they should be leveraging virtual agent technology to help improve the customer experience and drive positive results to the bottom line. It’s a well-rounded report, pointing out questions ebusiness leaders (and really anyone concerned with improving the customer experience) should be asking. Questions pertaining to costs and ongoing…
  • Contact Centers Cuddle Up to Intelligent Virtual Assistants

    Dwayne
    14 Oct 2014 | 1:32 pm
    Smart Customer Service | Oct 14, 2014 The post Contact Centers Cuddle Up to Intelligent Virtual Assistants appeared first on .
  • University of Alberta’s Office of the Registrar Launches “Ask Student Connect” Online Self Service Solution

    Dwayne
    8 Oct 2014 | 3:26 am
    The University of Alberta in Edmonton is one of Canada’s top teaching and research universities, with an international reputation for excellence across the humanities, sciences, creative arts, business, engineering, and health sciences. Home to more than 39,000 students and 15,000 faculty and staff, the university has an annual budget of $1.75 billion and attracts more than $460 million in sponsored research revenue. The U of A offers close to 400 rigorous undergraduate, graduate, and professional programs in 18 faculties on five campuses—including one rural and one francophone campus.
  • Tech CU Taps IntelliResponse to Strengthen Online Member Engagement Using Virtual Agent Technology

    Dwayne
    7 Oct 2014 | 6:41 am
    Digital Self-Service is an Easy, Convenient Customer Service Option that also Provides Insight into Consumer Needs TORONTO, Ontario – October 07, 2014 – IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, today announced Tech CU (Technology Credit Union) has implemented IntelliResponse Virtual Agent technology on their website to provide innovative self-service options and online 24/7 customer support. Tech CU is among leading credit unions in the United States to add IntelliResponse virtual agents to their service options. Tech CU, which is…
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    Practically Perfect PA

  • Practically Perfect PA Survey 2014 Reminder

    Nicky Christmas
    24 Oct 2014 | 3:25 am
    Thank you to everyone that has completed the Practically Perfect PA survey. So far we have received some great feedback but we would love to hear from more of you so please do take ten minutes out of your day to complete the questionnaire. I’d appreciate your honest feedback, I really would! I’ll share a summary of the results next month, for the curious. Would you please take my 2014 reader survey? The post Practically Perfect PA Survey 2014 Reminder appeared first on Practically Perfect PA.
  • The ultimate guide to diary management

    Nicky Christmas
    23 Oct 2014 | 4:26 am
    I have written a lot about diary management over the years, which is not surprising when you think assistants spend at the very least a third of their day organising their manager’s calendars. Juggling our boss’s time is a complex operation. There are also a lot of tasks related to diary management, for example ensuring our managers get to their meetings on time, understand the reason for the meeting and are prepared for it. Unfortunately that is not where diary management ends, assistants also have to manage the time their managers spend outside of meetings. Suffice it to say,…
  • Tech Fest 2014 and excellent customer service

    Nicky Christmas
    22 Oct 2014 | 2:18 am
    Back in June I was working on an event called Tech Fest 2014, which was held at ExCeL London. The event was for event professionals and as you can imagine they can be a fussy bunch when it comes to venues. We held Tech Fest at ExCeL because London Technology Week was taking place in East London and we thought it would be great to be part of a number of technology related events. We also knew that ExCeL has a fantastic reputation for customer service and their staff really understand the difficult job of organising events. Most assistants are asked at some point to organise an event for their…
  • Networking best practices for assistants

    Nicky Christmas
    21 Oct 2014 | 3:20 am
    Networking is really important. How many times have you heard that? Loads of times I would imagine. Most of us know it is important but most of us also know it is a scary prospect and not something that comes naturally, particularly for assistants. We are behind the scenes specialists, we are not encouraged to put ourselves out there and even if we did want to get involved in a networking event we are often too busy to leave the office. The problem is networking is really important. It is really really important for assistants. We work in a fairly isolated environment and we need to interact…
  • Happy 3rd birthday Practically Perfect PA

    Nicky Christmas
    20 Oct 2014 | 9:03 am
    So today I am doing a little bit of celebrating because it is officially my three year blogging anniversary. Thanks to everyone who has already sent me their congratulations. When I first started the blog, I really didn’t put much thought into it. I was head-smashing-against-a-brick-wall bored in my job and I missed having creative tasks. I had also just split up with boyfriend and wanted to prove something to myself. So instead of getting a terrible haircut I started Practically Perfect PA. I thought maybe my mum would read it, possible my best friend who is also a PA… she might…
 
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    Real Estate Virtual Assistant

  • Are You Really In Control Of Your Business

    Janet
    23 Oct 2014 | 8:48 am
    The average workday is around 8 hours. The story is very different, though, for the small business owner. You spend countless hours at your desk. Sometimes, you work late at night and through your weekend. While you have heard of using a virtual assistant to free up some of your time, you hesitate because you […] The post Are You Really In Control Of Your Business appeared first on Real Estate Virtual Assistant.
  • Effective Delegation Skills Are Golden

    Janet
    6 Sep 2014 | 8:00 am
    Want to know the secret to working with a REVA, real estate virtual assistant? You might think that it’s having a successful consultation with them. That’s important, but that’s not the key to working with them. The key ingredient is effective delegation skills. Without it, a lot of time is wasted. Let me give you […] The post Effective Delegation Skills Are Golden appeared first on Real Estate Virtual Assistant.
  • Blog To Your Heart’s Content

    Janet
    3 Sep 2014 | 8:00 am
    I do a lot of blogging, I have to admit, every “Great!” “I love it!” or “Good job” means a lot to me. Why do so many agents use REVAs for their blog copy? Some are strapped for time. Let’s face it; if they’re successful, they don’t have much time to write a blog post […] The post Blog To Your Heart’s Content appeared first on Real Estate Virtual Assistant.
  • The Impact of Words

    Janet
    31 Aug 2014 | 7:57 am
    The post The Impact of Words appeared first on Real Estate Virtual Assistant.
  • Why Use a Real Estate Virtual Assistant Instead of a Temp

    Janet
    4 Feb 2014 | 3:29 pm
    Many quickly realize that a Real Estate Virtual Assistant is very different from hiring a temp. Temps are used in many situations such as when an employee takes a temporary leave of absence. The problem arises with the screening process. You must rely on agency standards which can be high or low depending on the […] The post Why Use a Real Estate Virtual Assistant Instead of a Temp appeared first on Real Estate Virtual Assistant.
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    Worldwide101 Virtual Assistants

  • Business Apps That Are Worth Going Premium For

    Emma
    24 Oct 2014 | 1:33 am
    When you download an app, there’s almost always a premium version. Some allow the same functionality but without adverts, which aren’t always worth the extra dollars. However with several popular business apps on the market, it often pays to read what you’re going to get when you become part of their premium or enterprise investment....  
  • Stay Safe; Apps for Protecting Your Browser

    Emma
    17 Oct 2014 | 1:31 am
    The internet is used for the majority of activities on a computer, especially when you run your own business. Whether sending an email, updating spreadsheets, researching your next project or looking for a trade show to advertise your services, it is a very valuable tool to ensure you’re always on top of everything and ahead...  
  • Proofread like A Pro; Three Programs to Make it Easy

    Emma
    10 Oct 2014 | 8:34 am
    When running a business, it’s very easy for a slight slip of the hand or clumsy error to cause a bit of a grammar malfunction in your work, especially when you’re working with speed and on the go. When such documents are heading to potential clients, employees or work colleagues, the last thing you want...  
  • Love Trade Shows? Enjoy Them With Ease With These Apps

    Emma
    3 Oct 2014 | 7:15 am
    When you run your own business, trade shows will feature prominently in your calendar at several points during the year. Whether you’re a buyer or exhibitor, the day (or multiple days) can be quite a bustle of activity, leaving you with little or no time to even take a break. It’s easy to reach the...  
  • 6 Ways the ios8 Update Is Useful For Business Owners

    Emma
    29 Sep 2014 | 3:20 am
    If you’re an iPhone enthusiast, you may have already downloaded the new ios8 update; yes, it’s come with a few download glitches and you might have wanted to throw your phone away in a moment of frustration. However, if you’re used to Apple’s updates, you’ll realize most of this is the result of millions of...  
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    Tigerlily Virtual Assistance

  • How to Create Canva Presentations for SlideShare [Video]

    lilliandejesus11
    21 Oct 2014 | 8:34 pm
    SlideShare has become an important visual content marketing tool for any business. It’s important due to it’s association with LinkedIn and for all business professionals it is a must have to represent your skills and talent online. The SlideShare presentations can be linked to your LinkedIn profile for public viewing. It’s an added measure to your business profile therefore it has got to be good. Now SlideShare presentations are different from PowerPoint and Keynote presentations since there is no animation, transitions, or sound on SlideShare. It’s pure…
  • How to Create Canva Presentations in Keynote & PowerPoint [VIDEOS]

    lilliandejesus11
    13 Oct 2014 | 7:36 pm
    Did you know you can create Canva presentations and convert them into Keynote or PowerPoint? You don’t have to do a complete presentation in Canva however you can do several slides and throw those slides right into an existing presentation. You can also keep your business branding in mind when doing a presentation and create templates with your logo, brand colors, and website URL. I have to tell you I get a tingly sensation of excitement when I think about doing a Canva presentation. I know I’m a Canva nerd… It’s something about creating something from start to finish…
  • How To Create Blog Graphic Canva Designs [Video]

    lilliandejesus11
    6 Oct 2014 | 6:32 am
    You just finished writing your blog post and realized you need an image. MAYBE you’ve been very organized and you’d like to get a head start on your blog graphics that you have scheduled on your editorial calendar for the next month. Whichever way you look at it there is no doubt you need images for your blog post. Of course what’s better than something easy and you can create all by yourself. Using Canva designs will work out great! Remember you can get awesome photos from my favorite list HERE then upload the photo at Canva. Below is a blog graphic tutorial video which…
  • Getting Your Blog Noticed With Awesome Photos Fast & Free

    lilliandejesus11
    26 Sep 2014 | 9:18 am
    The most frequent question I get asked is where do I get my photos. Photos are always needed for social media posts, blog graphics, and for any of your visual content needs. I’m not a photographer although I wish I had that talent therefore I have to find photo sites. Not just any photos, AMAZING photos and on the cheap. When I say on the cheap, I mean F.R.E.E. If you’re good at taking photos, you should use your own. Everyone gets so worked up about photos because people aren’t sure if they should give attribution. When you see this below, it means No Rights Reserved. Creative Commons…
  • Like Canva? – Find out about the Video Training

    lilliandejesus11
    21 Sep 2014 | 10:47 am
    Why would I do a training video on Canva when I say it’s SO Easy? The answer is: Learning style Everyone has a unique way of learning. A person can be given an instruction manual however it still won’t click in their brain. It’s just not how they’re wired. With my experience in a non-profit organization in the certification exam field, I found that all testers had the same question. What can I study in order to the pass the exam? That’s the magic question, isn’t it? Well… it’s different for everyone. No 2 people learn exactly the same. One person learns well…
 
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    Worldwide101 Virtual Assistants

  • Business Apps That Are Worth Going Premium For

    Emma
    24 Oct 2014 | 1:33 am
    When you download an app, there’s almost always a premium version. Some allow the same functionality but without adverts, which aren’t always worth the extra dollars. However with several popular business apps on the market, it often pays to read what you’re going to get when you become part of their premium or enterprise investment....  
  • Stay Safe; Apps for Protecting Your Browser

    Emma
    17 Oct 2014 | 1:31 am
    The internet is used for the majority of activities on a computer, especially when you run your own business. Whether sending an email, updating spreadsheets, researching your next project or looking for a trade show to advertise your services, it is a very valuable tool to ensure you’re always on top of everything and ahead...  
  • Proofread like A Pro; Three Programs to Make it Easy

    Emma
    10 Oct 2014 | 8:34 am
    When running a business, it’s very easy for a slight slip of the hand or clumsy error to cause a bit of a grammar malfunction in your work, especially when you’re working with speed and on the go. When such documents are heading to potential clients, employees or work colleagues, the last thing you want...  
  • Love Trade Shows? Enjoy Them With Ease With These Apps

    Emma
    3 Oct 2014 | 7:15 am
    When you run your own business, trade shows will feature prominently in your calendar at several points during the year. Whether you’re a buyer or exhibitor, the day (or multiple days) can be quite a bustle of activity, leaving you with little or no time to even take a break. It’s easy to reach the...  
  • 6 Ways the ios8 Update Is Useful For Business Owners

    Emma
    29 Sep 2014 | 3:20 am
    If you’re an iPhone enthusiast, you may have already downloaded the new ios8 update; yes, it’s come with a few download glitches and you might have wanted to throw your phone away in a moment of frustration. However, if you’re used to Apple’s updates, you’ll realize most of this is the result of millions of...  
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