Virtual Assistant

  • Most Topular Stories

  • Improve Your Social Media Presence in 7 Easy Steps

    Alicia Cowan
    Alicia
    27 Jun 2014 | 3:00 pm
    Do you ever think, ‘Why do I even bother with social media?’ Well, erase that thought right now because social media is the ultimate way to market your business…for free. It can quickly propel you and your business to new heights, grab the attention of infinitely more people interested in your product or service (whether local or global) increase website visits and boost sales. No, this isn’t puffy, hot air. It’s been true for me, my clients, and thousands of others I’ve connected with across the web. It’s how you use it that makes all the difference. Here are seven ways to…
  • Find Unbiased Business Software Reviews and Comparisons at G2 Crowd

    ProVirtual Solutions LLC
    Mary Motz
    12 Jun 2014 | 5:29 pm
    There's so many new and wonderful tools available every day that make having your own business incredibly automated—in ways unimaginable even just a few years ago. There's so many, in fact, it can be downright overwhelming. I love finding a new resource, but you can spend a LOT of time testing and wading through details trying to determine if a new service is right for you. One site that can lighten the load and save you a boatload of time is G2 Crowd (g2crowd.com).
  • Increase Your Productivity: Declutter

    AceConcierge
    Ace Concierge | Virtual Assistant
    16 Jul 2014 | 3:15 am
    We have all heard that time and again, but it holds true. If you live and work in disorganization, your mindset and output will reflect your surroundings. Sure, we have some disorder or “organized piles” of stuff, but when there is overload, it overflows. Clutter influences the way you work and the way you live. It impacts your brain. Learn to effectively manage versus just restyling the mountains of possessions, papers, contracts, or whatever lurks in your office or home. Streamline your physical and digital environment for success and focus. “A recent survey says a disorganized…
  • It’s not your fault – working from home is challenging

    Monday Morning VA
    Dawn Martinello
    25 Apr 2014 | 4:00 am
    So, you want to work from home.  Maybe you want to be available for your kids, or maybe you are tired of the 9-5 rat race.  I’ve been working from home for the past 7 years and let me tell you, it can be HARD. I’ve had to deal with people who think my “little business” is some type of a scam. I didn’t have a good support system at home – at times he sabotaged it. My son was only a few months old when I first started working from home. Like I said, hard.   CHALLENGES:   Working from home can be a godsend, but there are a few challenges that…
  • 3 Tools That Make it Easy To Stay Connected With Your Team

    Worldwide101 Virtual Assistants
    Emma
    25 Jul 2014 | 8:56 am
    Whether you’re out of the office frequently or have a remote team around the world, you’ll know how important it is to touch base with your team often. Emails are great, but what if you’re after something a little more personal and also a tool that will keep you up to date with your teams’...  
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    ProVirtual Solutions LLC

  • Announcing My New Domain Name Services Site: Specialty.Domains

    Mary Motz
    24 Jul 2014 | 3:05 pm
    I know there has been radio silence here for a few weeks, but I've been hard at work putting the finishing touches on my new venture, Specialty.Domains. This new domain sales site is focused on the new gTLDs (domain extensions) being added to the market every week. As I posted here back in May, between early 2014 and late 2015, it's estimated that as many as 1500 new domain extensions will become available. This is a huge boon to marketers and brands because these new domains allow you to communicate exactly what you do - just by sharing your web address.
  • A Short Glossary for New TLD Domain Shopping

    Mary Motz
    20 Jun 2014 | 8:11 am
    If you've shopped around recently for a domain name, specifically one of the new domain name extensions available, you probably have been confronted with a lot of unfamiliar lingo. With the hundreds of new extensions presently being rolled out, shoppers are now navigating new choices that weren't available before with the .com/.net world. This terminology is important, because it affects what you will pay for a domain name. As a general rule of thumb, the earlier you try to get dibs on a particular name, the more it will cost you. So, knowing the language is important. Here's a few terms to…
  • Find Unbiased Business Software Reviews and Comparisons at G2 Crowd

    Mary Motz
    12 Jun 2014 | 5:29 pm
    There's so many new and wonderful tools available every day that make having your own business incredibly automated—in ways unimaginable even just a few years ago. There's so many, in fact, it can be downright overwhelming. I love finding a new resource, but you can spend a LOT of time testing and wading through details trying to determine if a new service is right for you. One site that can lighten the load and save you a boatload of time is G2 Crowd (g2crowd.com).
  • John Oliver Magnificently, Hilariously and Thoroughly Explains The Net Neutrality Stakes

    Mary Motz
    4 Jun 2014 | 11:59 am
    I really have to reactivate my HBO subscription. On his show "Last Week Tonight", John Oliver delivered an epic monologue that maps out the Net Neutrality issue, critical to the public interest and getting nearly zero coverage in the mainstream press. I'm an Internet freedom zealot, I will admit - but it's not an easy road out there for someone who is trying to learn some basic facts about it. Enter John Oliver. Stay with the whole thing. It's packed with laughs, charts—and the megacash-fueled backstory (video).
  • Incognito Browsing: It’s Not Just for Privacy

    Mary Motz
    27 May 2014 | 10:06 am
    If you regularly use any late-version web browser (Firefox, Chrome, Safari or Internet Explorer), you may have noticed a feature called "incognito" or "private window" or "private browsing" in which you can open a new web browsing window and not have your search be cookied or tracked in any way. While this feature is intended for those who don't want their search history recorded, (such as when you're using a shared or public computer), it also can provide a "clean" browsing window to log into multiple services at the same time.
 
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    Virtual Regeneration

  • You dont have to be perfect

    Kristi Pavlik
    18 Jul 2014 | 5:31 am
    I have to keep reminding myself of this from time to time.  How about you?
  • Happy 4th of July America!

    Kristi Pavlik
    4 Jul 2014 | 7:50 am
  • Happy Canada Day!

    Kristi Pavlik
    2 Jul 2014 | 6:00 am
    To all my friends, colleagues and team members across the border…..
  • Systems and Processes Aren’t Just Big Business Tools

    Kristi Pavlik
    25 Jun 2014 | 11:53 am
    I recently came across an article on Entrepreneur.com that caught my eye. You have Good Ideas–Don’t Let Them Disappear by Matt Mayberry made a point that I try to make with my own clients: Systems and processes aren’t just for big business! Automating even small tasks can make a business run smoother, and even a tiny start-up company run by a single person can benefit. The article talks about a simple process to capture good ideas before they evaporate. We know we should put a process like this in place for ourselves, after all, ideas don’t work 9-to-5! Matt goes on to…
  • Empowering Your Team

    Kristi Pavlik
    16 Jun 2014 | 5:00 am
    Empowering employees so that they can make good decisions is one of an entrepreneur’s most important tasks. - from Like a Virgin: Secrets They Won’t Teach You at Business School by Richard Branson I agree with Richard Branson. Empowering your employees, contractors, and team members of any flavor so they can make good decisions on their own is one of your most important tasks as an entrepreneur and business leader. Many of us who start our own businesses do it for the independence of being our own boss. We tend to enjoy the “do-it-yourself” aspect of running our…
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    Virtual Assistant Forums - Information and Resources for Professional VAs

  • Thoughts on new Website?

    Litigation Services
    29 Jul 2014 | 5:39 pm
    I put up a very basic one page website for now. Would love to hear your guys thoughts. www.kslitigationservices.com I would love to hear everyones thoughts on it. Thanks! Katie
  • How To Charge For My Services

    JSJA2014
    28 Jul 2014 | 2:39 pm
    Hello all! I am excited to be starting my new business venture, however, guidance is needed for an amateur like myself. I appreciate your time in advance! I'm in the process of designing my home office, obtaining a home occupation permit and business license, writing my business plan and advertisement. I'm a little stuck on how to charge for my services. To make this short, I am basically going to be an online chat operator and I will be chatting with customers for a certain amount of hours agreed upon between me and my clients. I plan on charging a flat monthly rate for my time and being…
  • Need Some Help

    JC-BS
    28 Jul 2014 | 12:26 pm
    Hello everyone! I haven't been around lately, because I have been super busy with just life and work. I do need some help though. I was wondering if there was someone on this forum that has been established for a couple years or more and even has a couple of people working under them (employees/subcontractors) that would be willing to jump on a Skype call and just share their experience and guidance as I continue to grow. Please PM me or comment here and maybe we can set up a time. Thanks so much in advance!!!!
  • Hi from Miami, FL , USA

    ANMiami
    28 Jul 2014 | 12:09 pm
    Hello everyone... My name is Alex and I am in Miami, FL, USA. I am sort of new but not new to being a Virtual Executive Assistant...LOL I have worked with my present company for over for over 4 years working half the time in the office and half the time remotely from home. Until a couple of months ago, I had no idea that that there was such an occupation as a Virtual Executive Assistant. So with the help of my bosses, I have gotten a few projects here and there and found that I absolutely love it! I am using my natural organizational skills, time management skills, computer & tech skills,…
  • Details on Jumpstart Course

    VirtualRox
    28 Jul 2014 | 8:47 am
    Can anyone tell me where or how I can get an overview of what's covered in the Jumpstart course (i.e. course outline, modules covered)? The product page on the forum gives a somewhat vague overview.
 
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    Halo Secretarial Blog

  • Upcoming Surgery

    Laurie
    17 Jul 2014 | 3:46 pm
    I rarely post on my blog (this one or my personal one actually) because frankly I’m because keeping up with all the work, plus coaching soccer, plus LIFE. And life is wonderful and crazy But I wanted to quickly share that at the end of July I’m having a minor day surgery on my vocal chords, which thankfully doesn’t affect my work anywhere near as much as the darn broken wrist did earlier this year, but it does mean I’m taking a short break (July 29-Aug 5) and even after my break, probably throughout all of August, I will be unavailable by telephone. I want to allow my…
  • Don’t Break Your Wrist

    Laurie
    11 Mar 2014 | 12:18 pm
    I learned a valuable lesson recently. The lesson was: don’t break your wrist,especially if you need your hands to do your work!About a month ago I had a bike trainer accident that left me with a broken wrist. At least the cast was pink! I wore a cast for a few days, then had surgery to put in a plate and screws, and now am slowly working on recovering my range of motion and strength. Ultimately, things could be so much worse, but still this has been a challenging time for me personally and professionally. I was reminded that you need backup plans when you run your own business, I was…
  • Celebrating 5 Years

    Laurie
    13 Sep 2013 | 11:05 am
      This fall marks the five year point since I began Halo Secretarial Services. When I started I had a vague five year plan and now here I am – I can’t quite believe it. There have been ups and downs along the way for sure. Going from being a government employee to an entrepreneur is a big leap! I’ve acquired a fair number of new skills, expanded on some old skills and learned that some days you really do need to say no and some clients really aren’t a good match and I’m doing myself and that client a disservice if I don’t accept that reality. My website has changed three…
  • Dictating on the Go

    Laurie
    13 Mar 2013 | 10:47 am
    One of the tasks that it easiest for a lawyer to outsource to a virtual legal assistant or virtual paralegal is plain old typing. I’ve talked about the value of dictation for lawyers before, as they can dictate various types of instructions, as well as “traditional” dictation where you simply just speak whatever you want typed (of course!) Recently I had a client ask me if I knew of any iPhone dictation apps so that he could dictate more easily when he wasn’t in his office. He knew he had the option of buying a portable digital recorder, but since he always has his…
  • Happy Holidays from Halo Secretarial

    Laurie
    19 Dec 2012 | 1:43 pm
    Happy Holidays and all the Best Wishes in 2013! Please note that Halo Secretarial will be closed during the holiday season, from December 24-January 2 inclusive. See you in the new year! Featured Image © avian – Fotolia.com
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    Alicia Cowan

  • 10 healthier business choices that lead to growth and prosperity

    Alicia
    18 Jul 2014 | 12:53 pm
    When building a business you are faced with a billion decisions to make and conflicting advice everyday. Having variety and the freedom to choose is a fabulous position to be in, but with so many options it can result in poor choices that don’t serve you or your business growth. Often the choices we make come from an uninformed place. These choices lead to wasting time and money, draining your energy and keeping your business small. So here I’m sharing 10 healthier business choices to make your business better and help you to work smarter. Tuck in! 1. Plan your weekly schedule instead of…
  • How to keep your business growing when life smacks you round the chops

    Alicia
    11 Jul 2014 | 7:50 pm
    Life sucks sometimes. Grief, illness, heartbreak, burnout – none of us are immune from the blows that life deals us. And, when you are your business, they compound the stress and worry because everything stops with you. The success or failure of your business is in your hands. So how do you survive the upheaval when something big and hairy is happening in your personal life? Having worked with clients facing big challenges themselves and dealt with plenty of my own personal issues recently, I wanted to share some things I’ve learnt that have helped pull me through. Switch on maintenance…
  • Build Your Empire on Twitter in Just 10 Minutes A Day

    Alicia
    4 Jul 2014 | 2:00 pm
    Would you believe me if I told you it only takes 10 minutes of daily Twitter action to get awesome results for your business? It’s true. That’s all it takes. It’s a practice I’ve followed for several years now. To be honest, I had no choice. As my business grew (largely thanks to Twitter) I had to come up with a plan that would maintain and raise my profile in the least time possible. Y’see, I’m just like you. It’s really just me in my business and I have big dreams of creating an online empire which means there are always 1001 things to do. And, hanging out on Twitter is not…
  • Improve Your Social Media Presence in 7 Easy Steps

    Alicia
    27 Jun 2014 | 3:00 pm
    Do you ever think, ‘Why do I even bother with social media?’ Well, erase that thought right now because social media is the ultimate way to market your business…for free. It can quickly propel you and your business to new heights, grab the attention of infinitely more people interested in your product or service (whether local or global) increase website visits and boost sales. No, this isn’t puffy, hot air. It’s been true for me, my clients, and thousands of others I’ve connected with across the web. It’s how you use it that makes all the difference. Here are seven ways to…
  • Is Measuring Your Social Media Success a Big, Fat Time Suck?

    Alicia
    20 Jun 2014 | 8:00 am
    If you spend enough time online using social media to market your business, researching ways to market your business and absorbing advice in forums that help you market your business, chances are you’ve read plenty about the importance of measuring your social media success. You may even have a list of tools to help you track what works, what doesn’t, and a whole bunch of other neat stuff. What’s more,  these tools are usually free. Great! Where do I sign up? The thing is, if you’re like most small business owners, you already wear a multitude of hats. You cover everything from CEO,…
 
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    Pepper Virtual Assistants

  • Website Conversion Killers You Need to Avoid

    Pepper
    24 Jul 2014 | 5:00 pm
    Websites have become the virtual extension of a brand. It’s your 24/7 billboard where people can view your products, know more about your company, and get something valuable out of it. A lot of users may visit your site but it may not necessarily translate to a conversion. A conversion is an action you want your customers to make. This can be an email opt-in, newsletter subscription, ebook download, or a purchase. Usually, it will take more than just browsing for your visitors to convert. They should be impressed by your content for them to stay longer and take action. A recent report by…
  • Things You Should Never Delegate to a VA

    Pepper
    23 Jul 2014 | 5:29 am
    Delegating is the main thing you will do when you hire a virtual assistant (VA). It’s also the main reason why you hired one so you can pass on the tasks that derail you from doing what you need to do. As much as you can delegate practically anything to your VA, there are certain things that should never land in their hands. There are specific business areas that should be left within your core group that should never be shared no matter how efficient your VA is. Let’s look at some of them. Management Decisions. As a business owner, it’s your responsibility to carry out management…
  • Business Insights from the World Cup: The Triumph of Teamwork

    Pepper
    2 Jul 2014 | 5:57 am
    Whether you’re a football fan or not, you will not miss the World Cup 2014 craze as it has been in the headlines over the past weeks. From the debate to which World Cup song is better—Shakira’s or J.Lo’s—to the surprising loss of Spain, there are many things to talk about this sports event. Great teams are formed in the global stage. With 82 countries rooting for their national teams, players strive harder to win the cup for their countrymen. You see these teams work together like brothers, bearing in mind the common goal of bringing pride to their people. Since the World Cup fever…
  • Skills You Need to Look for in a VA

    Pepper
    20 Jun 2014 | 5:55 am
    Hiring people today is not limited to proximity. Outsourcing business solutions has opened opportunities for businesses to tap the global workforce that showcases skilled and talented professionals. Virtual assistants (VAs) are one of them. There are many considerations when hiring a VA with skill set being the leading factor. As we continue our series on outsourcing, we’ll zero in on what you need to look for in a VA to help you have a good head start in your working relationship. Good Communication Skills. VAs should primarily have the ability to communicate well with their clients.
  • Internet Marketing Trends that You Need to Capitalize On

    Pepper
    12 Jun 2014 | 5:00 am
    The internet has given marketers a powerful platform that allows them to optimize their reach. The web offers a variety of ways to draw customers to your brand. As much as it gives marketers multiple opportunities, it also keeps them on their toes because of its quick evolution. Some internet marketing strategies maybe effective last year but totally obsolete this year. You need to be up-to-date on what’s working and latch on to that quickly before the web decides to shake things up again. Let’s look at some of the recent internet marketing trends that are worth leveraging. Content…
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    Monday Morning VA

  • Two Passions, One Business … whaaaaat?

    Dawn Martinello
    8 Jul 2014 | 10:57 am
    Keeping all your business passions under one umbrella is hard (and sometimes even impossible).  I know where you’re coming from because I was there too. A couple years back, I became certified as a Reiki Master/Teacher.  No one thought I could merge the two together, but I found a way by not only offering Reiki sessions on businesses and spaces but I also changed the type of client I wanted to attract.  I was looking for less of the stuffy shirt that didn’t want to see anything beyond the black and white of his own spreadsheet, and more of the people who had opened their minds…
  • Get more Facebook Fans (no, you’re not using this yet) + 5 ways to put it to use NOW

    Dawn Martinello
    30 May 2014 | 4:00 am
    What if I said you could get more Facebook fans to see each of your posts and it wouldn’t cost you a dime? Sweet deal, right? Two words: embedded posts. It may not sound exciting yet, but wait until I show you how to do it and more importantly, how it’s going to make a difference for you. Getting the code You can embed any post, so long as the privacy is set to public. If you’re snagging one from your own page, you have two options. The easiest way is to find the post you want to embed and click on the little arrow on the top right hand side of the box. Then click on…
  • It’s not your fault – working from home is challenging

    Dawn Martinello
    25 Apr 2014 | 4:00 am
    So, you want to work from home.  Maybe you want to be available for your kids, or maybe you are tired of the 9-5 rat race.  I’ve been working from home for the past 7 years and let me tell you, it can be HARD. I’ve had to deal with people who think my “little business” is some type of a scam. I didn’t have a good support system at home – at times he sabotaged it. My son was only a few months old when I first started working from home. Like I said, hard.   CHALLENGES:   Working from home can be a godsend, but there are a few challenges that…
  • If this, then that .. making life even easier

    Dawn Martinello
    10 Apr 2014 | 8:28 am
    If then, then that is a popular web service that lets you make connections between different channels by creating recipes.  There are 87 channels available – they’re the building blocks of the system.  The recipe is a set of triggers and actions.  You may not get it yet, but let’s take a look at some examples.  This is a little diddy that’s even easier than sending an email that I’d like to keep into my Evernote account: When I set up this recipe, I’ll connect both my gmail and my evernote accounts, tell IFTTT (pronounced “ift” like gift)…
  • 4 ways to get your first client – #2 is crucial!

    Dawn Martinello
    1 Apr 2014 | 3:00 am
    Even though this is written for a virtual assistant, you can apply these strategies to absolutely any business. 1.  Hang your shingle.   Despite the easy-to-manage start up costs, there is some work and costs that need to be handled first.   Get a website – while it doesn’t have to be a $10,000 job, it shouldn’t be a free website nor should it be something that looks like your neighbours kid did it in his spare time.  Don’t be afraid of getting started. (Seriously – do what you can … just take a look at some of the examples from my 5 year old…
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    Your Virtual Assistant: Providing Virtual Services to Small Business Owners

  • Touring Motorola’s HQ with Midwest Verizon Influencers #VZWbuzz

    Michelle Mangen
    22 Jul 2014 | 4:20 am
    The past four weeks have been packed with travel, two business trips and one personal, and I have two more personal trips coming up in the six weeks. One of the recent business trips was to Chicago with other Midwest Area Verizon Lifestyle members. It was a whirlwind and information packed day and a half! [...] Related Posts: Samsung Gear 2 Smartwatch Review #VZWbuzz The Virtual Assistant Lifestyle Enhanced by Mobile… Want to know about Verizon’s Lumia 928 Phone? #VZWbuzz Go Green & Save Green with Verizon #VZWbuzz First Thoughts on the Nokia Lumia 928 #VZWbuzz Powered by…
  • Featured Virtual Assistant | Suzanna Kiraly of Abundant Ideas

    Michelle Mangen
    10 Jul 2014 | 4:14 am
    Introducing our featured virtual assistant: Suzanna Kiraly of Abundant Ideas How long have you been in business?  1 1/2 years What’s YOUR Story. How did you get started?  Our business began with a desire to share our knowledge and experience through our blog and to provide assistance to businesses in the areas we are passionate [...] Related Posts: Featured Virtual Assistant | @JuliaLilly with 360Admin Featured Virtual Assistant | Georgia Vlavianos of Arista… Featured Virtual Assistant | Marlene Eldemire @MarsVA Featured Virtual Assistant | Holly Brown of A Virtually……
  • Do Virtual Assistants Need Press Kits?

    Michelle Mangen
    2 Jul 2014 | 4:34 am
    I’ve gotten a few questions from Virtual Assistants about press kits. Your VA practice may be small, but you can still reap big benefits from a press kit, and I recommend that you put one together. Typically, a press kit (and in this case, I am talking about an e-version, usually as a PDF) consists [...] Related Posts: Struggling With Copywriting? Helpful Hints for Virtual… Struggling With Copywriting? Helpful Hints for Virtual… Does Your Virtual Assistant Business Have A Tagline? What comes first: Your blog or your website? Struggling With Copywriting? Helpful Hints for…
  • Samsung Gear 2 Smartwatch Review #VZWbuzz

    Michelle Mangen
    29 Jun 2014 | 1:26 pm
    As a member of the Verizon Lifestyle Bloggers program I received the Samsung Gear 2 Smartwatch. I grew up watching Inspector Gadget and my first thought was that this device is something he’d swoon over. Since I’m not a person who wears items on my wrists (bracelets, watches, etc.) I handed this Smartwatch off to [...] Related Posts: The Virtual Assistant Lifestyle Enhanced by Mobile… Get Fit with Samsung Galaxy Note 3 #VZWbuzz Secure Your Payments with ISIS Mobile Wallet from Verizon… Improve Productivity with Smartphone Apps #VZWbuzz Go Green & Save Green with…
  • A Look Back: A Year of #Cyberstalking and How It’s Affected Me

    Michelle Mangen
    21 Jun 2014 | 12:04 am
    June 21, 2013 marks the day my life changed in ways I would have never imagined. As a friend aptly stated, “One day life is normal. The next it’s not.” My  experience has changed my life (and my business). I find it frustrating that she continues to violate the  that the Judge issued me on May [...] Related Posts: How a Cyberstalker Made Me a Better Person It Turns Out Stress Really Does Impact Your Health The Low Down on Being a Six-Figure Virtual Assistant When Chasing the Dollar Causes You to Spend More Tips for Communicating with Prospective Clients Powered by…
 
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    AceConcierge

  • Data Overload | Seduced Online

    Ace Concierge | Virtual Assistant
    29 Jul 2014 | 3:12 am
    Turning on your computer or your phone is similar to opening the floodgates of hell for information overload. With daily bombardments of blog posts, news and websites, it is no wonder our brains haven’t exploded from over consumption. You can spend exhaustive hours reading, processing and filtering information every single day while just sitting at your desk or local coffee shop. It is an abyss or a dark hole that sucks you in and tightens the grasp on your brain. Fingers of words encapsulating your every thought, every move to retain your attention and drive you to take some kind of…
  • Copyright Infringement | Hey, that’s my post

    Ace Concierge | Virtual Assistant
    23 Jul 2014 | 3:16 am
    What does a Senior Director of a Jacksonville Florida real estate agency have in common with Ace Concierge? Not a hell of a lot except copyright infringement of an old blog post of mine. I was doing some research to repurpose a post and there it was; with the exact same title and contents. While I have read that copying and/or mimicking are forms of flattery, I personally find that stealing another’s content is very unethical, lazy and unprofessional. There is no moral compass. In today’s high tech world, it isn’t all that difficult to search and locate those who have…
  • Increase Your Productivity: Declutter

    Ace Concierge | Virtual Assistant
    16 Jul 2014 | 3:15 am
    We have all heard that time and again, but it holds true. If you live and work in disorganization, your mindset and output will reflect your surroundings. Sure, we have some disorder or “organized piles” of stuff, but when there is overload, it overflows. Clutter influences the way you work and the way you live. It impacts your brain. Learn to effectively manage versus just restyling the mountains of possessions, papers, contracts, or whatever lurks in your office or home. Streamline your physical and digital environment for success and focus. “A recent survey says a disorganized…
  • Busy Bee or Productive Beast?

    Ace Concierge | Virtual Assistant
    9 Jul 2014 | 3:35 am
    Do you feel as though your day flies by without a minute to spare? Maybe you even missed lunch, got home late, or forgot to pick up something at the store? Gosh, I am sure you know the feeling. You are constantly on the go and doing something BUT is that “something” productive and getting you closer to your goals? Simply being busy isn’t results oriented. Being productive means getting things done. As in you’ve actually accomplished something, not just filled out a fake status report marked “complete.” Learn how the work you do makes it to the finish line and how it adds to…
  • Time Management & Productivity Round Up

    Ace Concierge | Virtual Assistant
    2 Jul 2014 | 3:00 am
    The digital ecosphere is chock full of educational posts to help keep you on time, on task and being productive, offering up a variety of viewpoints or suggestions but it is up to YOU to find what works and put it to work. All the tips, tools and sites are of no value unless you actually take action. We all want more out of our days, but simply wishing and reading won’t magically set you on fire.  Progress is the activity of today and the assurance of tomorrow. ” Ralph Waldo Emerson You may already have a few time management or productivity hacks that are your favorites.  The ones…
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    intelliresponse.com

  • How to Deliver Award-Winning Customer Support

    Joanne
    29 Jul 2014 | 11:32 am
    When I used to work retail, oh so many years ago, I rued the telephone calls that came in at 8:59 p.m., when the store closed at 9 p.m. Why? Simply because the customer on the other end of the line usually asked: “what time do you close?” Over the years, the cheerful “9:00 p.m.” reply turned edgy and sharp. Was I proud of my tone? No, but the question inevitably irked me, because I had to answer it over and over again. I would frequently find myself saying to colleagues: “is it so hard for a customer to go to our website and find the answer?” As I’ve gotten older and had more…
  • Healthcare and Medical Services Company Deploys IntelliResponse Virtual Agent Technology

    Dwayne
    29 Jul 2014 | 7:13 am
    Company Launches Digital Self-Service Solution as Part of a Newly Designed, User-Friendly Customer Portal TORONTO, Ontario – July 29, 2014 – IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, today announced that a leading healthcare and medical services company has deployed the IntelliResponse Virtual Agent solution as part of its new customer portal. Using this digital self-service solution, customers will be able to ask questions about all online services related to accounts and billing, and receive a single, right answer. Prior to the solution,…
  • Improving Contact Center Performance With Virtual Agent Technology

    Dwayne
    28 Jul 2014 | 1:45 pm
    The post Improving Contact Center Performance With Virtual Agent Technology appeared first on .
  • How to Make Virtual Agents a Self-Service Gateway for Customer Relationships

    Dwayne
    28 Jul 2014 | 1:04 pm
    MyCustomer.com | July 28, 2014 The post How to Make Virtual Agents a Self-Service Gateway for Customer Relationships appeared first on .
  • Get a Glimpse of Your Credit Union’s Member Service Future

    Dwayne
    17 Jul 2014 | 8:54 am
    CUbroadcast | July 15, 2014 The post Get a Glimpse of Your Credit Union’s Member Service Future appeared first on .
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    Practically Perfect PA

  • Getting to grips with IT issues

    Hazel Crawford
    29 Jul 2014 | 12:36 am
    Don’t blame your tools they say, but we’ve all had those days when the equipment fails and things do not go to plan. Laptops do not synchronise properly, emails disappear, photocopiers jam and chew up your important documents etc. Here are some important tips so that you can keep calm when IT problems arise. Forward planning Learn how your equipment works. Read the manuals! Make sure you know how to use the equipment and what to do if it goes wrong. Be aware of any idiosyncrasies. Does your  IT policy state what to do when something goes wrong or is there a help sheet for guidance. You…
  • How to negotiate a job title change

    Nicky Christmas
    23 Jul 2014 | 8:22 am
    Negotiating a job title change can be a scary prospect. It can be particularly daunting for those in the administrative sector who feel that they are not taken seriously in their chosen field. In the past I have asked to have my job title changed to accurately reflect the work I do only to be told that it doesn’t really matter what title I have and actually I get paid really well for what I do so why change things. It would be completely different if  I was, for example, a company accountant taking on the work of a CFO – if that was the case the argument would be given more…
  • Ten tips for organising a business trip to… Houston

    Nicky Christmas
    21 Jul 2014 | 11:43 am
    After many many years of booking business travel to Houston for my Executives I finally got to travel there myself in January 2014. I had certain expectations about Houston based on all of the itineraries I had created. The oil and gas industry weaves its power and money through the city and I must admit I thought Houston would be made up of lots of impressive skyscrapers and activities designed for  middle aged businessmen. In the end, I spent 4 days in Houston and I was completely blown away by how much there was to do and actually how fantastic the city was for all types of tourists. It…
  • Chic & Basic, Barcelona

    Nicky Christmas
    19 Jul 2014 | 4:02 am
    I love Barcelona, but I do live here so I may be a little bias. It is a cool city full of interesting people, creative architecture and beautiful scenery. I am always encouraging people to travel to Barcelona and explore everything that the city has to offer including areas that might not be quite on the tourist trail. The first area I always tell people to visit is El Born. El Born for me is the cherry on top of a very delicious cake. It is a fantastic spot for shopping, eat, drinking and everything in between. It is an old part of town and Having taken a little ‘stay-cation’ in…
  • More minute taking tips

    Nicky Christmas
    17 Jul 2014 | 1:25 am
    As we all know, writing minutes is a fundamental part of an assistant role and a skill we have to get right. As far as our tasks go, it is an important one but at the same time it can be pretty arduous and pretty dull especially if the meeting is lengthy or you left finalising the minutes until literally the last minute. A few years ago I wrote a blog post about minute taking which has proven to be really popular so I thought I would write a follow-up post with 10 more minute taking tips. 1. Remembering names It can be quite daunting taking minutes for a Committee that you have never met.
 
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    Reese Ben-Yaacov

  • How To Create Virtual Assistant Services Packages That Sell

    Reese
    22 Jul 2014 | 2:23 am
    It’s all in the packaging. Your perceived value. Let’s talk about how to create your very own virtual assistant services package(s). First it’s important that I mention that most virtual assistants trade their time for $$$. This isn’t a bad business model but it does make it hard to scale your business. Your earning potential […]The post How To Create Virtual Assistant Services Packages That Sell appeared first on Reese Ben-Yaacov.
  • Should You Call Yourself A Virtual Assistant?

    Reese
    14 Jul 2014 | 11:51 pm
    Have you ever felt uncomfortable with the thought of calling yourself a virtual assistant?  Have you been told that using this title means you’re subservient to your clients?  Not an equal, not an entrepreneur? I’ve been getting asked this question a lot lately.  I have decided to record a video blog to give you my […]The post Should You Call Yourself A Virtual Assistant? appeared first on Reese Ben-Yaacov.
  • Get An Awesome Website Without A Designer

    Reese
    26 Jun 2014 | 2:24 am
    I took a walk down this swanky gentrified street in Jerusalem known for it’s cafes and restaurants. Most of the joints on this street have given their storefronts a total facelift while others, well…haven’t.  Like the falafel joint. Now I love a good falafel and in these parts of the world we have some of […]The post Get An Awesome Website Without A Designer appeared first on Reese Ben-Yaacov.
  • PayPal Alternatives for Virtual Assistants

    Reese
    12 Jun 2014 | 12:23 am
    When working virtually you need to be able to offer your clients convenient payment methods. Most people know and trust PayPal because it’s one of the oldest online payment providers and the most widely used for millions of people around the world. There are however, several alternatives available.  Read below to find the the best […]The post PayPal Alternatives for Virtual Assistants appeared first on Reese Ben-Yaacov.
  • The Tools That I Use To Run My Virtual Assistant Business

    Reese
    13 Apr 2014 | 4:07 am
      Some time ago I published one of my most popular blog posts Must Have Software For Virtual Assistants.  It was such a hit that I decided to publish Must Have Software For Virtual Assistants Part II. I get emails nearly every week asking about the programs, apps, software, etc., I use. I’m always happy […]The post The Tools That I Use To Run My Virtual Assistant Business appeared first on Reese Ben-Yaacov.
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    Worldwide101 Virtual Assistants

  • How to Increase Sales With A Business-Class Virtual Assistant

    Sandra Lewis
    28 Jul 2014 | 4:03 am
    Sales are at the heart of business success: you may be dedicating significant time and resources to marketing, SEO, website development, and research, but at the end of the day, it’s capturing the sale that counts – how much, how often, and at what profit margin. It follows, then, that to grow your business you’re...  
  • 3 Tools That Make it Easy To Stay Connected With Your Team

    Emma
    25 Jul 2014 | 8:56 am
    Whether you’re out of the office frequently or have a remote team around the world, you’ll know how important it is to touch base with your team often. Emails are great, but what if you’re after something a little more personal and also a tool that will keep you up to date with your teams’...  
  • How To Develop Your Virtual Company Culture

    Sandra Lewis
    21 Jul 2014 | 7:17 am
    If everyone on your team worked out of the same office you’d probably install a water cooler or snack station, where your employees could catch up on the latest. You’d smile when you saw each other (and that would be often), and you’d ask about each other’s kids, pets, hobbies and other goings-on. You’d host...  
  • Accept Business Payments On The Go With These Apps

    Emma
    18 Jul 2014 | 6:37 am
    If you run a business that primarily involves being on the move, you may be aware of the ‘cashless shopping’ movement. Many small businesses in the past were put off from taking credit or debit cards because of the setup costs involved, fees, and contracts that they didn’t want to be tied into. Cashless shopping...  
  • Got Tasks You Can’t Delegate? Think Again.

    Sandra Lewis
    14 Jul 2014 | 6:28 am
    One of Worldwide101’s longest clients is a well-known author, speaker and serial entrepreneur.  His project management assistant helps him run all his major projects including managing a team of developers that build his company’s complex systems, managing his events and speaking engagements etc.  Her work alone in the last 3 years has contributed to a...  
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    Tigerlily Virtual Assistance

  • How to Start a Business Blog in 4 Easy Steps

    Lillian De Jesus
    27 Jul 2014 | 8:31 am
    A blog could be good for your business, right? You’re ready to make the step into marketing your business with a blog… so what’s stopping you? You know it’s a great idea but then you remember you HATE writing. No worries! Everyone goes through a bit of doubt and hesitation when they first start into the blogging world. It’s okay, I promise you. I had the same fears running through my head when I started. Fears in my head: I doubt anyone would want to read what I have to say. My grammar is good but is it REALLY good? What should I blog about? Before you start a blog you need to…
  • 3 Top Reasons to Blog for your Business

    Lillian De Jesus
    14 Jul 2014 | 10:07 am
    Do you have a blog for your business or non-profit? Here are 3 top reasons to blog for your business or non-profit organization. Here’s the Who, What, and Why: Authority – Who knows your product or service best? You do. You are the expert in your field so tell us more about how great your product or service is. Exposure – What is it that you do? Show them! Empathy – Why should they care about what you know?   Show your audience you care. You know they have busy lives and kids to take care of so how can you be helpful to their needs. If you read my previous post, How to use 3 Top…
  • How do you deal with the storm?

    Lillian De Jesus
    6 Jul 2014 | 10:36 pm
    Devastation…Destruction…Have you ever been in a storm?  Not an emotional storm, I mean a REAL storm like a tornado.  Our family experienced a tremendous storm this past week similar to a tornado however it was actually called a long-wind storm or downburst. I never even heard of that until now.  It’s similar to a tornado because the winds can be just as brutal that can go over 150 miles per hour. Crazy, right? This was the first time I ever experienced a storm.  It took me back to my childhood when we used to go to the hallways for tornado drills with our classmates to…
  • How to use 3 Top Marketing Tools for Business – podcast, blog, & video blog

    Lillian De Jesus
    30 Jun 2014 | 3:23 pm
    If you have a small business or non-profit and you’re looking to gain exposure online on the social media platforms your website is NOT enough. There is so much information online therefore you need a tool to help you stand out from the crowd. Share your knowledge with potential and new customers. Here are the top 3 marketing tools for business: Podcast Blog Video Blog (Vlog) Before I start to describe the benefits of each tool, I want you to be aware that only one of these would be needed. It’s also best to have an editorial calendar to keep track of what, when, and where to post. There…
  • 3 Helpful Tips to Use Canva Design Templates

    Lillian De Jesus
    23 Jun 2014 | 12:40 am
    Canva has numerous design templates to choose from for the most popular social media platforms and business designs. Canva makes it SUPER easy to pick out what dimension is best. If you do choose the wrong size for a platform it can become an undesirable result therefore making your business look unprofessional. Take advantage of the design templates. I first started using Canva in January of this year. I was fascinated with the easy to use templates and at the time there were maybe 5 available.  They recently placed a bunch of new ones out to make it easier for customers.  When chatting…
 
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    Worldwide101 Virtual Assistants

  • How to Increase Sales With A Business-Class Virtual Assistant

    Sandra Lewis
    28 Jul 2014 | 4:03 am
    Sales are at the heart of business success: you may be dedicating significant time and resources to marketing, SEO, website development, and research, but at the end of the day, it’s capturing the sale that counts – how much, how often, and at what profit margin. It follows, then, that to grow your business you’re...  
  • 3 Tools That Make it Easy To Stay Connected With Your Team

    Emma
    25 Jul 2014 | 8:56 am
    Whether you’re out of the office frequently or have a remote team around the world, you’ll know how important it is to touch base with your team often. Emails are great, but what if you’re after something a little more personal and also a tool that will keep you up to date with your teams’...  
  • How To Develop Your Virtual Company Culture

    Sandra Lewis
    21 Jul 2014 | 7:17 am
    If everyone on your team worked out of the same office you’d probably install a water cooler or snack station, where your employees could catch up on the latest. You’d smile when you saw each other (and that would be often), and you’d ask about each other’s kids, pets, hobbies and other goings-on. You’d host...  
  • Accept Business Payments On The Go With These Apps

    Emma
    18 Jul 2014 | 6:37 am
    If you run a business that primarily involves being on the move, you may be aware of the ‘cashless shopping’ movement. Many small businesses in the past were put off from taking credit or debit cards because of the setup costs involved, fees, and contracts that they didn’t want to be tied into. Cashless shopping...  
  • Got Tasks You Can’t Delegate? Think Again.

    Sandra Lewis
    14 Jul 2014 | 6:28 am
    One of Worldwide101’s longest clients is a well-known author, speaker and serial entrepreneur.  His project management assistant helps him run all his major projects including managing a team of developers that build his company’s complex systems, managing his events and speaking engagements etc.  Her work alone in the last 3 years has contributed to a...  
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