Virtual Assistant

  • Most Topular Stories

  • You heard about the Heartbleed problem…now what?

    ProVirtual Solutions LLC
    Mary
    9 Apr 2014 | 11:47 am
    News about the awfully-named Heartbleed Bug is all over the place. Over the past two days I received some great questions from friends and clients...only a few of which I could answer. Not only is this security flaw bad (it is) it's also REALLY hard to explain—even if you fully understand it. Which I don't. Problem is, I'm not convinced anyone else does either, except those who discovered the problem. What is known for sure is the potential damage is really scary to contemplate.
  • Howdy from Sugar Land, TX

    Virtual Assistant Forums - Online Community for Virtual Service Providers
    digigirl
    24 Apr 2014 | 9:20 am
    Hey all, Valerie from Sugar Land (Houston metro area), Texas, here. I'm an Executive Assistant with 20+ years experience who is fed up with Corporate employment. I'm still working full time, but just figuring out how to transition to working at home. Currently looking into transcription, VA work and whatever else I can find to bridge the gap. Looking forward to meeting everyone here and picking all your intelligent brains. :laugh3:
  • Relocation, Rearrangement, Rethinking

    Loosely Speaking
    ktcosmos
    24 Apr 2014 | 4:19 pm
    After twenty years at the same address I have moved. I’d never lived anywhere that long before, yet it came as a shock that we had begun considering moving this time last year. I realized earlier today that it’s been more than … Continue reading →
  • Is Pinterest the Right Social Platform For Your Business?

    Alicia Cowan
    Alicia
    18 Apr 2014 | 3:00 pm
    I’m not going to lie – I love Pinterest.  If you haven’t heard yet, Pinterest is essentially a virtual or online pinboard. It helps you organise and share pretty things you see on the web. Anyone can see your pinboards, share, comment, ‘like’ an image (as you would on Facebook), or re-pin it to their board (but you can make your pins private, too – more on that below!) It’s pretty fabulous and is the third most popular social network out there (behind Facebook and Twitter). So…why Pinterest? As the old age saying goes, “a picture…
  • Quitting

    Real Estate Online Help Encyclopedia
    encyclrealty
    15 Apr 2014 | 6:09 am
    I know, quitting sucks, but I can’t see a way out. I can’t blog very well, and it’s not paying my bills. If you need help with your real estate marketing efforts, go to visit a site like GoodPlace.my or Mudah.my. I am done.
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    ProVirtual Solutions LLC

  • You heard about the Heartbleed problem…now what?

    Mary
    9 Apr 2014 | 11:47 am
    News about the awfully-named Heartbleed Bug is all over the place. Over the past two days I received some great questions from friends and clients...only a few of which I could answer. Not only is this security flaw bad (it is) it's also REALLY hard to explain—even if you fully understand it. Which I don't. Problem is, I'm not convinced anyone else does either, except those who discovered the problem. What is known for sure is the potential damage is really scary to contemplate.
  • Rethinking Your Online Security? Keep These 5 Tips in Mind

    Mary
    12 Jan 2014 | 5:00 am
    On a daily basis there are new and scary news reports about huge breaches of data security that happen with large and very well-run companies. Target, Adobe, LinkedIn - those are big examples you no doubt heard of. Of course, this doesn't include the countless smaller stories you never hear about unless you're like me and read tech blogs a lot. Add to that the frequent occurrence of run-of-the-mill website hacks - and the impression is inescapable that your information is either vulnerable to theft, hacking - or just being monitored or sold without your consent. So how do you keep this…
  • Opting-Out of Google’s New “Shared Endorsements”

    Mary
    14 Oct 2013 | 5:45 am
    As you may have seen in the media - or on the bright blue bar at the top of your Google account login screen - Google has revised its Terms of Service to include a new "Shared Endorsements" setting. Similar to what Facebook does, it uses your data (photo, name and/or comments) to include in product reviews and ads that are displayed to those you are connected with. And no, you aren't getting a share of the ad money. What's particularly irritating about it is that you have to actively opt-out of this new default.
  • Zapier.com Makes Web Integrations Easy

    Mary
    10 Dec 2012 | 4:30 am
    Almost all online businesses are actively using at least a few web management tools to help keep things running smoothly. There aren't too many "all-in-one" services that do anything that a micro-biz would need. Most of us use email of course, maybe Evernote, perhaps Basecamp, FreshBooks and Mailchimp too—but they are all separate services. But, what if there was a way to automatically move information from one to another? Think of the time it would save... Enter Zapier. Zapier is similar to IFTTT in concept in that the user and create their own "recipes" (read my previous post about IFTTT…
  • Let IFTTT Be Your Digital Info Assistant

    Mary
    21 Aug 2012 | 4:00 am
    IFTTT allows you to create custom connection "recipes" that use event triggers and actions to create a custom outcome, using a simple "if this, then that" statement. IFTTT is a free service that provides an interface to create an endless array of connections between services, triggered by a specific event. In short, IFTTT acts like a digital assistant, seeking out and routing information in almost any way you need. With 49 "channels" featured, just about all your web tools are included.
 
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    Virtual Assistant Forums - Online Community for Virtual Service Providers

  • Howdy from Sugar Land, TX

    digigirl
    24 Apr 2014 | 9:20 am
    Hey all, Valerie from Sugar Land (Houston metro area), Texas, here. I'm an Executive Assistant with 20+ years experience who is fed up with Corporate employment. I'm still working full time, but just figuring out how to transition to working at home. Currently looking into transcription, VA work and whatever else I can find to bridge the gap. Looking forward to meeting everyone here and picking all your intelligent brains. :laugh3:
  • Question Wondering about financing

    Heather H
    22 Apr 2014 | 12:44 pm
    I haven't started my business yet; I'm currently trying to get my ducks in a row so that I can get started. I'm curious about financing. I have terrible credit because reasons. I need to upgrade my computer and software, get a phone and internet line, and would like to do some schooling for medical transcription and billing. I seriously doubt any bank will give me a loan, and even if they do, I'm not in a position to make payments right now. I have been considering setting up a "go fund me" site, but I'm hesitant. On one hand, I think it's a good idea; on the other, I feel like…
  • Where's My Image?

    TandemBizGroup
    22 Apr 2014 | 11:34 am
    Good afternoon, all! I wasn't sure where to post this question, but here goes: How do I set up my profile so that my image appears whenever I post to the forums? If I click on my profile the image appears, but not when I post. Does anyone know how to fix this? Thanks for your help!
  • Following Back on Twitter

    SuzannaK
    22 Apr 2014 | 8:30 am
    What free tool do you use to auto follow back those who follow you on Twitter?
  • Question Online portfolio?

    teel03
    21 Apr 2014 | 11:05 am
    I am not sure is the right place to post this thread or not but I thought I give it a swirl. Does anyone here have an online portfolio on there website? We are getting ready to promote a service which we would like to feature samples of the finished documents and graphics. I am still trying it figure out if we should use SlideShare.net and just embed the slides a special page on our website or if there is a different platform out there at will work better? Any thoughts?
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    Loosely Speaking

  • Relocation, Rearrangement, Rethinking

    ktcosmos
    24 Apr 2014 | 4:19 pm
    After twenty years at the same address I have moved. I’d never lived anywhere that long before, yet it came as a shock that we had begun considering moving this time last year. I realized earlier today that it’s been more than … Continue reading →
  • Be Kind

    ktcosmos
    14 Aug 2013 | 1:44 pm
    After a great camping trip last week and then two nights of sleeping in the bed of my truck in the driveway in order to view the Perseid meteor shower, I’ll admit I’ve been dragging butt a bit during the … Continue reading →
  • When knifting goes right

    ktcosmos
    1 Aug 2013 | 9:57 pm
    Those who craft may believe that they do it purely as an expression of love for their intended recipient. Privately, it’s not ususual to grouse to one’s craft circle about gifting gone bad. In these instances, the gift wasn’t appreciated … Continue reading →
  • Lasting tributes to our Prescott 19

    ktcosmos
    11 Jul 2013 | 10:16 am
    Here’s an idea for an immediate visual tribute to our Prescott 19: Change our town “P” on Badger/P Mountain to “19″ for a year. What looks like this now   Could look something like this in next to no time … Continue reading →
  • Spinning out of Control?

    ktcosmos
    12 Jun 2013 | 2:59 pm
    Not exactly the same as spinning up “three bags full,” but here are the results of my spinning and dyeing adventures discussed in this previous post. The fibers’ original colors ranged from the white you see on the Navajo Churro … Continue reading →
 
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    Alicia Cowan

  • Is Pinterest the Right Social Platform For Your Business?

    Alicia
    18 Apr 2014 | 3:00 pm
    I’m not going to lie – I love Pinterest.  If you haven’t heard yet, Pinterest is essentially a virtual or online pinboard. It helps you organise and share pretty things you see on the web. Anyone can see your pinboards, share, comment, ‘like’ an image (as you would on Facebook), or re-pin it to their board (but you can make your pins private, too – more on that below!) It’s pretty fabulous and is the third most popular social network out there (behind Facebook and Twitter). So…why Pinterest? As the old age saying goes, “a picture…
  • How to read your ideal customers’ minds (using marketing tools you already use)

    Alicia
    11 Apr 2014 | 3:00 pm
    The best way to really understand your customers and prospects is to ASK and LISTEN. It’s the only way to learn their desires, needs, challenges, wants and dreams. That means, you can make a profound connection through your marketing, and provide them with the solutions to their deepest desires and wants through your products and services. (Did you know that all the big PR agencies conduct listening periods of at least a few months on behalf of their clients before creating an online marketing strategy? This is to better understand public sentiment around the brand.) As a nubile…
  • Say ‘hello’ to quality leads

    Alicia
    4 Apr 2014 | 3:00 pm
    Hey, do you want to know about a cool marketing tool that all the top bods are using to promote their stuff? It’s called Hello Bar. A fun, highly visible, yet non annoying toolbar that sits at the top of your website and spans the width of your screen. Inside the bar, you can include your own message with a button that clicks through to somewhere else  (more on that below). How can it be highly visible yet not annoying? When people come to your website, they are usually visiting for a reason but they can easily be distracted by the wealth of information and eye-candy on the page.
  • Don’t do this! (If you want more customers that LOVE everything you do)

    Alicia
    28 Mar 2014 | 3:00 pm
    Email newsletters: They have a shady past, a bad rep and are easy to get wrong. Which is why so many small business owners overlook them. Overwhelmed and confused about how to apply them to their business. It’s a tricky subject. In truth, offering something highly valuable to your website visitors in exchange for their email is one of the smartest marketing moves you can make. Yes, emphasis on VALUE is the not-so-secret secret that is the difference between attracting a steady stream of customers that can change the fortune of your business, and it being a total waste of time. Why?
  • Do you REALLY think what you’re doing online will bring you more sales and profits?

    Alicia
    21 Mar 2014 | 3:00 pm
    Recently, I was a speaker at Women Unlimited’s Thrive!, one of the UK’s leading women-only business conferences in London. It’s the only conference I make a point of attending each year. I’m always excited by the variety of speakers sharing their real stories, inspiration and expertise. There’s plenty of  laughter, tears, and the energy is electric (200 women together in a room has that affect). So, when founder, Julie Hall, asked me to speak at the 5th Women Unlimited conference this year, I was thrilled and honoured. It had been a dream of mine for some time… As I prepared…
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    Real Estate Online Help Encyclopedia

  • Quitting

    encyclrealty
    15 Apr 2014 | 6:09 am
    I know, quitting sucks, but I can’t see a way out. I can’t blog very well, and it’s not paying my bills. If you need help with your real estate marketing efforts, go to visit a site like GoodPlace.my or Mudah.my. I am done.
  • How Lease Option Works

    encyclrealty
    11 Nov 2013 | 8:51 pm
    Lease option, also known as the rent-to-own option, is a home purchase option that does not require a mortgage plan right away. It’s an alternate installment plan in buying a Malaysian house that does not right away require a down payment nor a mortgage financing, but will assure the potential home buyer that the house will be held off the market for him. How it works In a lease option agreement, as is implied in its moniker (rent-to-own), the potential owner pays a rent – usually much higher than fair market rental fees – monthly and a portion of which goes to a ‘fund’ that will be…
  • Interesting tips for first timers

    encyclrealty
    30 Oct 2013 | 3:07 am
    Greetings Everyone! First time home buyers? I received your emails! As for now, I can recommend this very informative tips and guide from investopedia.com about your concern. “The first thing you’ll need to determine is what your long-term goals are and then how home ownership fits in with those plans.” As a everybody’s rule, still the future and planning is the main concern for every decision that you make. But.. “The challenge of buying a home for the first time can seem so daunting that it’s tempting to either just go with the first house that falls in…
  • Pitfalls of Auctioning Your Malaysian Home

    encyclrealty
    23 Oct 2013 | 10:06 pm
    Greetings Everyone! I am very glad and very thankful on your feedback on my last blog post. Hope this new post will help everyone One of the best things about home auctions is that most of the homes are sold at much lower, below market value prices. But that’s the exact same thing that makes it not such a great idea either – that is, if you’re the Malaysian home owner trying to get your home sold. See, when it comes to home auctioning, there is hardly anything you can do about it. You have lost your rights to negotiate and move your price because the result of the bidding decides the…
  • 5 Biggest Home Buying Mistakes

    encyclrealty
    16 Oct 2013 | 2:09 am
    Looking to buy a Malaysian home like La Grande Kiara? It does not matter whether you’re a first time home buyer or you’ve been with it a couple of times – you can hardly be as good as the pros. Unlike regular real estate investors, to the most of us, buying a home is almost always laced with emotions. The nostalgic, kind of sad feeling of having to part with an old beloved home and all the memories you’ve made in there will be coupled with feelings of excitement and anticipation for the new life and new memories you’re going to build in your home. That is why it is highly possible…
 
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    Pepper Virtual Assistants

  • The Era of Social Media Customer Support

    Pepper
    21 Apr 2014 | 9:00 pm
      Companies lose sight of the bigger social media picture in a constant struggle for likes, followers and plus ones. Social pages are not landing pages designed for conversions or the equivalent of appealing store fronts. They represent an opportunity for businesses to personally connect with customers or potential customers. According to Helpscout.net, Eighty percent of U.S. consumers say they would pay more for superior customer service, take advantage of the customer service infrastructure that is social media and reap the benefits.   You May Think You’re Great, But Do…
  • Hangouts takes messaging a notch higher

    Pepper
    14 Mar 2014 | 2:18 am
    Communication has never been easier and more dynamic with the tools available in the Web. From chat to video calls, you can practically reach anyone anywhere with messaging apps such as Skype, Facebook Messenger, and Whatsapp. Google launched Hangouts on May 15, 2013 during its yearly I/O conference in San Francisco. Hangouts may be a newbie in the messaging wars but it is undoubtedly a strong contender. In fact, Google was the leader in this arena back in 2005 when it launched Talk but for some reason it lost its traction and got left behind. Google had to build Hangouts from scratch and…
  • App Development Made Easy

    Pepper
    4 Mar 2014 | 4:59 am
    With offshore teams becoming a norm in many businesses, online collaboration has also become a common practice. Business processes done in the cloud are growing including application development. Over the past weeks, we are looking at different ways to optimize Google Enterprise for your business. Google Business Suite is composed of tools that can help you become more efficient such as Google Drive, Gmail, and Calendar. It also allows you to integrate business processes through the Google Cloud and Chrome. Google Business Suite also offers another platform which addresses a fast-growing…
  • WE’RE HIRING!

    Pepper
    3 Mar 2014 | 1:05 am
    We are expanding our business in Davao and we need smart and creative individuals to join us! Our talented team is composed of skilled professionals who are passionate at what they do. We are a driven bunch who knows how to work hard and play hard at the same time! We invest on training our people and giving them opportunities to succeed. If you are from Davao, we would love to hear from you! Check out our job opening below: Virtual Executive Assistant Responsibilities: -          Executive assistance to international clients – includes general office support such as answering…
  • Hybrid Integration: Maximizing the Cloud and the Chrome

    Pepper
    16 Feb 2014 | 5:16 pm
    Twin Design / Shutterstock.com Now more than ever, business environments are becoming more competitive and dynamic. Efficiency on all business areas is crucial to your success. Integrated processes are part of efficiency. It involves utilizing platforms that allow you to accomplish more by doing less. Web mogul Google has mastered the art of integration from its search engine to the apps they’ve created. Since its inception, Google has done nothing but push the boundaries of the web. So it comes as no surprise that they have also dominated even the business side of it. Over the past…
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    Monday Morning VA

  • If this, then that .. making life even easier

    Dawn Martinello
    10 Apr 2014 | 8:28 am
    If then, then that is a popular web service that lets you make connections between different channels by creating recipes.  There are 87 channels available – they’re the building blocks of the system.  The recipe is a set of triggers and actions.  You may not get it yet, but let’s take a look at some examples.  This is a little diddy that’s even easier than sending an email that I’d like to keep into my Evernote account: When I set up this recipe, I’ll connect both my gmail and my evernote accounts, tell IFTTT (pronounced “ift” like gift)…
  • 4 ways to get your first client – #2 is crucial!

    Dawn Martinello
    1 Apr 2014 | 3:00 am
    Even though this is written for a virtual assistant, you can apply these strategies to absolutely any business. 1.  Hang your shingle.   Despite the easy-to-manage start up costs, there is some work and costs that need to be handled first.   Get a website – while it doesn’t have to be a $10,000 job, it shouldn’t be a free website nor should it be something that looks like your neighbours kid did it in his spare time.  Don’t be afraid of getting started. (Seriously – do what you can … just take a look at some of the examples from my 5 year old…
  • Facebook: advertising, pages, and changes

    Dawn Martinello
    26 Mar 2014 | 4:00 am
    I promised you guys a little side education as I figured out Facebook advertising and taking my wee fan page to something a little more .. substantial. So let’s get started with a little change in mindset. 1.  You make money. It’s OK for Facebook to make money too.  If you’re broke, you can still play in Facebook’s playground but do yourself a favour and take a class or two prior to diving in.  Save yourself some time, money, and headaches. 2.  Facebook adapts and changes.  Could you imagine never doing anything differently in your business?  Me either.  It…
  • Entrepreneurs on Vacation

    Dawn Martinello
    18 Mar 2014 | 6:37 am
    I just got back from a week away in Cuba with my son.  It was the first time I’ve ever taken a vacation to anywhere really special, and it was the first time I’ve ever locked up the virtual doors for more than a weekend since I started my business.  I was incredibly lucky that my biggest client happily slapped me on the back when I told her that I not only wanted to go on vacation, but that where I had planned on going didn’t seem to have reliable internet (and even when they did, it was at the speed of dial up).  That left one other large and a couple of smaller clients…
  • making it happen

    Dawn Martinello
    11 Mar 2014 | 3:00 am
    I can’t remember if it was late 2011 or early 2012, but someone posed a question on Facebook wanting to know the one concrete goal we were shooting for in 2012.  I replied and said “I’m going to get 5 of the seemingly billion products I have been writing or sitting on up for sale”. First, I’d like to point out that it took me another 2 years to get that first product out.  Second, why’s there so many products-to-be floating around? Glad you asked. There’s two amazing highs for me – one when I say I DO and get the party started and the other is when…
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    Your Virtual Assistant: Providing Virtual Services to Small Business Owners

  • Improve Productivity with Smartphone Apps #VZWbuzz

    Michelle Mangen
    28 Mar 2014 | 8:09 am
    We are always trying to get more things done, in less time. Luckily, with the smartphone technology of today, there are a variety of applications out there that can help us excel in this arena. Here is a list of four productivity and organizational apps available right now, including prices and descriptions because being able [...] Related Posts: Get Fit with Samsung Galaxy Note 3 #VZWbuzz Secure Your Payments with ISIS Mobile Wallet from Verizon… How to Productively Curate and Share Content The Virtual Assistant Lifestyle Enhanced by Mobile… 5 Useful Windows Phone Apps #VZWbuzz…
  • The Virtual Assistant Lifestyle Enhanced by Mobile Technology #VZWbuzz

    Michelle Mangen
    23 Feb 2014 | 12:26 pm
    During the month of January I did the 31 Days to Become a More Efficient Virtual Assistant Series. One thing I never really addressed in any of those posts was how mobile technology can enhance our virtual assistant businesses. While I don’t use my Samsung Note 3 as a tool to conduct actual client work [...] Related Posts: Secure Your Payments with ISIS Mobile Wallet from Verizon… Get Fit with Samsung Galaxy Note 3 #VZWbuzz Improve Productivity with Smartphone Apps #VZWbuzz You Can Upgrade Your Smartphone More Frequently With Verizon Want to know about Verizon’s Lumia 928…
  • 31 Days to Become a More Efficient Virtual Assistant Recap

    Michelle Mangen
    1 Feb 2014 | 4:02 pm
    Whew! I have never been so glad to see a month end. Not solely because that means I’m done with the last 31 days of blog posts but also because January is always my busiest month with the mad rush of bookkeeping to finish for clients so I can prepare and mail their 1099-MISC forms. [...] Related Posts: Six Tools and Tips to Build a Strong Team 7 Tips to Become an Advanced Google Drive User Virtual Assistants: How to Maximize Your Billable Hours 8 Tips to Get the Most Out of Asana as a Project Management… Using Google Drive for Real Time Document Collaboration Powered by…
  • Get Fit with Samsung Galaxy Note 3 #VZWbuzz

    Michelle Mangen
    31 Jan 2014 | 4:47 pm
    When you’re looking to get or stay physically fit, you might think about a few combinations of things; the gym and a personal trainer, a treadmill and a good pair of sneakers, or maybe a new water bottle and set of weights. But did you ever think about this pair, your smartphone and a fitness [...] Related Posts: Improve Productivity with Smartphone Apps #VZWbuzz The Virtual Assistant Lifestyle Enhanced by Mobile… You Can Upgrade Your Smartphone More Frequently With Verizon Secure Your Payments with ISIS Mobile Wallet from Verizon… How to Productively Curate and Share Content…
  • Building Passive Income

    Michelle Mangen
    31 Jan 2014 | 2:49 pm
    This is Day 31 in the 31 Days to Become a More Efficient Virtual Assistant Series Link to yesterday’s post: Six Tools and Tips to Build a Strong Team Look for a wrap up post tomorrow which will have all 31 blog posts from this month in one handy location for you!  == When I [...] Related Posts: 31 Days to Become a More Efficient Virtual Assistant Recap Solution For File Sharing: Dropbox Resource: Cloud File Conversion and Transfer Service Schedule Meetings Faster and More Efficiently with TimeTrade Using Google Drive for Real Time Document Collaboration Powered by Contextual Related Posts…
 
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    AceConcierge

  • 3 Steps to Organize Your Digital Environment

    Ace Concierge | Virtual Assistant
    24 Apr 2014 | 4:00 am
    How many times have you thought that you need more hours in your day or an extra pair of hands? You know the feeling, looking at your desk, your calendar, your Smartphone, your inbox…. Ugh, it is overflowing with things that need your attention. You can’t torch it. You can’t ignore it, but you can implement a few systems and processes to help you better manage the overwhelm and chaos, moving you to increase your productivity. For every minute spent organizing, an hour is earned.  - Anonymous  The Notorious To Do list The first step toward success is to be cognizant of the level of…
  • Build Your Team | Build Your Business

    Ace Concierge | Virtual Assistant
    22 Apr 2014 | 3:46 am
    Entrepreneur, solo-preneur, small business owner; while each comes with its own clarifying distinctions, one quality remains significant, the opportunities to build and scale your business are better performed with a team. Your team is available to listen, brainstorm, collaborate, build, generate, troubleshoot or otherwise help you to achieve your dreams a little faster than if you remain a single entity. “As the business owner, your time is extremely valuable, and you should be focusing on the items that only you can do! If you have the resources, consider hiring a virtual assistant to…
  • 15 Simple Tips to Harness Your Productivity

    Ace Concierge | Virtual Assistant
    17 Apr 2014 | 3:26 am
    Entrepreneurs are always strapped for time!  You need more. Want more. Gotta have it but you need to realize the value of your time and how to best use every second, all 86,400 of them. You can learn to maximize your productivity and feel like a rock star. I’m not talking about just being busy as that isn’t efficient. There is a difference between just using up some time, watching the hours tick by and truly cranking out some real work that has an impact. There’s always plenty of tips and tools you can enlist but it really comes down to you and what you are willing to do to best…
  • Social Automation: Do it within reason

    Ace Concierge | Virtual Assistant
    15 Apr 2014 | 3:45 am
    As you have read countless times, social media is about relationship marketing, engagement and making authentic connections. Real-time conversations with real people, doing and wanting real things. Your audience is not a conveyer belt digesting your content. They want and need genuine dialog and interactions. Yes, it is all extremely time-consuming; eating many hours of your day, but with a mix of “healthy” automation and personal engagement, you can feel the success of this medium. I am not against automation; however, when you choose to merely schedule all of your posts, without any…
  • The Social Disconnect

    Ace Concierge | Virtual Assistant
    10 Apr 2014 | 3:23 am
      The digital landscape is abundant with incredible industry thought leaders sharing the knowledge and best practices in social media. The circle of influencers crest the lists of who to follow and how to engage them. You admire them. You follow them. You learn from them. You implement their suggestions. You share and comment on their posts. You believe it is a mutual give and take to build deep relationships and connections. Social media is BEING social not doing social. Right? It isn’t an automated robotic act of verbal diarrhea to gain and maintain a following. You will surely lose…
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    intelliresponse.com

  • Ovum Research Identifies IntelliResponse as Key Player in Virtual Agent Market

    Dwayne
    24 Apr 2014 | 7:37 am
    “On the Radar” Report Highlights the Need for Virtual Agent Technology as Consumers Turn to Web and Mobile Channels for Customer Service Support TORONTO, Ontario – April 24, 2014 – IntelliResponse, providers of the most widely deployed enterprise virtual agent technology, today announced they have been featured in  Ovum Research’s “On the Radar” series, an analysis of up and coming vendors in the enterprise market. As consumers increasingly seek self-service options for support, a market has emerged for virtual agent technology. Enterprises are looking to establish efficient…
  • Bringing the Mobile Mindset to Banking

    Dwayne
    21 Apr 2014 | 5:54 am
    1to1 Media | April 21, 2014 The post Bringing the Mobile Mindset to Banking appeared first on .
  • Self-Service Tech Support Answers Health Insurer’s Call

    Dwayne
    21 Apr 2014 | 5:37 am
    InformationWeek | April 21, 2014 The post Self-Service Tech Support Answers Health Insurer’s Call appeared first on .
  • Dawn of Digital Customer Service

    Joanne
    11 Apr 2014 | 12:33 pm
    Time and time again we’ve been told that survival is dependent on our ability to adapt and change to our environment. True. All true. It just so happens that the customer service space is going through a dynamic change. Welcome to the world of the digital customer, and by extension, digital customer service. But what does the digital customer even look like? The digital customer is always connected. They use multiple devices to go online and they want instant answers to their questions. So how do you, the customer experience professional, provide a superior digital customer service…
  • Virtual Assistant Technology: More Than Just IBM Watson

    Dwayne
    7 Apr 2014 | 1:02 pm
    TechTarget | April 5, 2014 The post Virtual Assistant Technology: More Than Just IBM Watson appeared first on .
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    Practically Perfect PA

  • The Conference and Hospitality Show and The Ultimate Travel Itinerary slides

    Nicky Christmas
    24 Apr 2014 | 12:24 am
    Thanks to Jamila Juma-Ware ‏@Justjampr for the most flattering pic! A few weeks ago I spoke at the Conference and Hospitality show in Leeds. For a regional show I was impressed with the variety of exhibitors and the number of attendees. The show wasn’t packed but there were enough people milling around to make a good atmosphere. I was speaking in the PA Hub zone. The training areas were a little disconcerting for the speakers I must say! The set up was similar to a ‘silent disco’ which meant that the audience all had headsets on so that they could hear the speaker and not the noise of…
  • Lights off as Avery launches green office week 2014

    Nicky Christmas
    22 Apr 2014 | 7:39 am
    Organisers of the award-winning Green Office Week are delighted to announce that registration is now open for their 2014 campaign which will run from May 12th – 16th. Green Office Week, the brainchild of Avery office products, is a national initiative which raises employers eco awareness and encourages a more eco-friendly approach to the workplace through a series of hints and tips and shareable content. With office-based employees spending more of their time at work, a huge percentage of the country’s energy consumption is in the workplace. Alarmingly Green Office Week research shows…
  • The Hotel Library, New York City

    Nicky Christmas
    21 Apr 2014 | 3:00 am
    As a little girl I loved spending time in my local library so imagine my excitement when I found myself spending a night in a library themed hotel – in New York City! Walking into the lobby from the hustle and bustle of Madison Avenue you do feel like you are in a rather sophisticated library. There are books everywhere! With everything that New York has to offer, visitors need a bit of peace and quiet and a place to relax – The Hotel Library offers all three! My check-in was completely stress free and the reception staff were fabulous. Each floor of the hotel is dedicated to…
  • Hotel Casablanca, New York City

    Nicky Christmas
    19 Apr 2014 | 12:00 am
    The Hotel Casablanca is a good quality hotel in the middle of Time Square. Yup, you read that correctly! There aren’t many nice hotels near Time Square but The Hotel Casablanca certainly fits that description. The location is great and I would say it is the real selling point for The Hotel Casablanca. All of New York’s major attractions are within walking distance. The name of the hotel evokes images of an exotic and romantic destination. Stepping into the lobby, for a split second you could imagine you were in Morocco  before the noise of Time Square comes crashing back into…
  • Hotel Giraffe, New York City

    Nicky Christmas
    18 Apr 2014 | 12:00 am
    The best thing about the Hotel Giraffe is the location. It is smack bang in the middle of Midtown, on the corner of 26th Street and Park Avenue South. A perfect location for business travellers and tourists alike. The second best thing about Hotel Giraffe is the complimentary wine and cheese reception every evening. It is lovely to see all of the guests wonder down for a glass of wine and a few canapés before leaving for their evening in Manhattan. It certainly is an added extra that makes guests feel really looked after. It is nice to instantly feel comfortable in a hotel, especially when…
 
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    Reese Ben-Yaacov

  • The Tools That I Use To Run My Virtual Assistant Business

    Reese
    13 Apr 2014 | 4:07 am
      Some time ago I published one of my most popular blog posts Must Have Software For Virtual Assistants.  It was such a hit that I decided to publish Must Have Software For Virtual Assistants Part II. I get emails nearly every week asking about the programs, apps, software, etc., I use. I’m always happy […]The post The Tools That I Use To Run My Virtual Assistant Business appeared first on Reese Ben-Yaacov.
  • Getting Started with Squarespace for Your Virtual Assistant Business

    Reese
    31 Mar 2014 | 12:23 am
    Getting Started with Squarespace for Your Virtual Assistant Business It’s obvious to all of us now that online presence (and presentation) are a requirement for most businesses to be successful. As virtual assistants, this is even more so the case as we conduct our business 100% online. Reese recently wrote about the options independent virtual assistants […]The post Getting Started with Squarespace for Your Virtual Assistant Business appeared first on Reese Ben-Yaacov.
  • Why Virtual Assistants Love Freshbooks

    Reese
    24 Mar 2014 | 2:09 am
    There are so many options out there today for vitual assistants to use for task management and bookeeping. Which one should you choose? Should you choose by cost? Should you choose by feature? Should you choose by quality of customer service? Should you choose by popular opinion? Today we’re talking about one of the most […]The post Why Virtual Assistants Love Freshbooks appeared first on Reese Ben-Yaacov.
  • What All Virtual Assistants Are Doing Wrong

    Reese
    18 Mar 2014 | 3:05 am
    As virtual assistants we KNOW that entrepreneurs need us.   We know that they can’t be as successful as they want/need to be without our help.  We get that and they get that but there is a HUGE gap between knowing that and actually signing up new clients. I’m going to bridge that gap right […]The post What All Virtual Assistants Are Doing Wrong appeared first on Reese Ben-Yaacov.
  • How To Build Your Own Website

    Reese
    23 Feb 2014 | 11:25 pm
    So you’re ready to create your own website. Bravo! Most people have zero knowledge about building their own site. They would rather fork over cash to someone else to do it for them. But what if you don’t have the money to have someone else create your website? The good news is that you can […]The post How To Build Your Own Website appeared first on Reese Ben-Yaacov.
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    Worldwide101 Virtual Assistants

  • Getting Your Virtual Assistant Started With FreshBooks

    Natasha B
    24 Apr 2014 | 10:30 pm
    FreshBooks is a great accounting tool for creating and managing invoices, estimates, and expenses. And because it’s cloud-based, it also provides an ideal way to delegate some of the workload associated with these tasks to your virtual assistant. Let’s takes a look at how your virtual assistant can create invoices for you, manage receipt of...  
  • How a Virtual Assistant Can Rock Your Online Engagement

    Sandra Lewis
    21 Apr 2014 | 3:27 am
    According to Social Media Examiner’s 2013 Social Media Marketing Industry Report, 62% of marketers use social media for 6+ hours a week; 36% are on social media for 11+ hours weekly; and 17% of spend more than 20 hours every, single week on social media. That’s a lot of valuable time given to social media....  
  • 3 Tools for Your Virtual Assistant to Create Amazing Infographics

    Natasha B
    17 Apr 2014 | 10:30 pm
    Infographics are a fantastic way of presenting otherwise plain data in a visual format that’s both compelling and intuitive for your audience. The only problem is if you’re not a designer, they can also be daunting and time-consuming to create. Luckily there are several great tools that can help speed up the process by providing...  
  • How a Virtual Assistant Can Help Get Your Book or eBook Published

    Sandra Lewis
    15 Apr 2014 | 3:29 am
    From the monks who laboriously hand-copied medieval manuscripts to anyone who ever fetched fresh ink for Elizabethan-era playwrights, the world’s authors have always relied on helpful, timely assistance. Today’s writers have more resources at their disposal, thanks to lightening-fast printers and laptops that never run out of ink, but that doesn’t mean you wouldn’t benefit...  
  • How to Use Cloud-Based Storage to Collaborate with Your Virtual Assistant

    Natasha B
    10 Apr 2014 | 10:30 pm
    When working with a virtual assistant, it is important that you can share information, files, and folders in a timely manner. Luckily, with the increase in popularity of cloud storage, you have several great options. Here is a look at three of the most popular, what each one has to offer, and the benefits they...  
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    Tigerlily Virtual Assistance

  • Stimulating Sunday – Dealing With Fear

    Lillian De Jesus
    14 Apr 2014 | 2:27 pm
    Have you ever been so scared you just want to cry?  I mean really sob like your heart is about to leap out of your chest and you feel like you’re having a heart attack.  That type of scared. I had this feeling AGAIN this week.  I’m about to tell you something so personal and revealing of my emotions that I’m almost nervous to even write about it… Here it goes. If you’ve read my previous blogs, you’d know that I’m a HUGE childhood cancer awareness advocate since my daughter, Amelie, is a leukemia survivor.  My most recent post was on Bear Necessities Pediatric Cancer…
  • The Importance of Google+ for Small Businesses Part 2

    Lillian De Jesus
    3 Apr 2014 | 7:15 am
    If you have a small business you MUST have a Google+ page for your customers.  Especially if you have a brick & mortar business, a Google Local page is needed. Hopefully you have taken a peek at the first part of The Importance of Google+ for Small Businesses.  If not, here it is for all the set-up instructions and tips. If you’ve set-up your Google+ page and you’re on the Google map, that’s awesome!  You’re headed in the right direction. OK… so you have this page, now what? These are the values of having a Google+ page: SEO (Search Engine Optimization) – which means…
  • How to use Customer Service skills to improve your business networking?

    Lillian De Jesus
    23 Mar 2014 | 4:21 am
    Did you know you’re a Customer Service Representative (CSR)? Yes, you are and you probably didn’t even know it.  Okay so you may have a title like: CEO, Executive Director, Founder, Proprietor, etc. behind your name but first and foremost your are a CSR. I’ve seen so many titles for Customer Service these days but they all mean the same thing and I’m going to put out a new title, “Emotion Exchangers”. That’s what Customer Service is all about anyway. It’s all about EMOTIONS. Did you realize that customer service skills should be used daily no matter what title you may have…
  • Non-Profit Feature for March – Bear Necessities Pediatric Cancer Foundation

    Lillian De Jesus
    12 Mar 2014 | 10:24 am
    Hey all! I’m excited to talk about this non-profit organization based in Chicago that my family personally had experience with… Bear Necessities Pediatric Cancer Foundation They are an amazing organization and they have done so much for children.  Kathleen Casey CEO/Founder started the organization in 1992 in honor of her son Barrett “Bear” Krupa. The organization provides support to pediatric cancer patients with programs designed to create hope and to eliminate pediatric cancer. They have 2 main programs: Bear Hugs and Bear Discoveries. Bear Hugs A customized experience they…
  • 5 Tips for Non-Profits to Make Donating Easy

    Lillian De Jesus
    9 Mar 2014 | 4:54 am
    Isn’t it human nature to want to make things better in this world?  Even if we find ourselves so busy we can’t help people directly in need there are always organizations out there to provide services that are needed.  Thus providing an opportunity for everyone to help indirectly.  Even helping “behind the scenes” or indirectly makes us feel a little better, that we somehow have made a contribution in this world with a donation. It’s hard to find the right organization to donate to since there are so many needs out there.  However people always tend to go with an organization…
 
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    Worldwide101 Virtual Assistants

  • Getting Your Virtual Assistant Started With FreshBooks

    Natasha B
    24 Apr 2014 | 10:30 pm
    FreshBooks is a great accounting tool for creating and managing invoices, estimates, and expenses. And because it’s cloud-based, it also provides an ideal way to delegate some of the workload associated with these tasks to your virtual assistant. Let’s takes a look at how your virtual assistant can create invoices for you, manage receipt of...  
  • How a Virtual Assistant Can Rock Your Online Engagement

    Sandra Lewis
    21 Apr 2014 | 3:27 am
    According to Social Media Examiner’s 2013 Social Media Marketing Industry Report, 62% of marketers use social media for 6+ hours a week; 36% are on social media for 11+ hours weekly; and 17% of spend more than 20 hours every, single week on social media. That’s a lot of valuable time given to social media....  
  • 3 Tools for Your Virtual Assistant to Create Amazing Infographics

    Natasha B
    17 Apr 2014 | 10:30 pm
    Infographics are a fantastic way of presenting otherwise plain data in a visual format that’s both compelling and intuitive for your audience. The only problem is if you’re not a designer, they can also be daunting and time-consuming to create. Luckily there are several great tools that can help speed up the process by providing...  
  • How a Virtual Assistant Can Help Get Your Book or eBook Published

    Sandra Lewis
    15 Apr 2014 | 3:29 am
    From the monks who laboriously hand-copied medieval manuscripts to anyone who ever fetched fresh ink for Elizabethan-era playwrights, the world’s authors have always relied on helpful, timely assistance. Today’s writers have more resources at their disposal, thanks to lightening-fast printers and laptops that never run out of ink, but that doesn’t mean you wouldn’t benefit...  
  • How to Use Cloud-Based Storage to Collaborate with Your Virtual Assistant

    Natasha B
    10 Apr 2014 | 10:30 pm
    When working with a virtual assistant, it is important that you can share information, files, and folders in a timely manner. Luckily, with the increase in popularity of cloud storage, you have several great options. Here is a look at three of the most popular, what each one has to offer, and the benefits they...  
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